Amay Charles

Amay Charles

Results-driven professional with 5+ years of experience across BFSI, sales strategy, governance, risk management, and investment advisory. Proven ability to lead cross-functional initiatives, strengthen control frameworks, and drive data-backed business decisions across stakeholder environments. Skilled at translating ambiguity into structured execution and measurable impact.

Work Experience:

5.3 Years

Industry:

BFSI | Consulting | FMCG & E-Commerce

Function:

Consulting & Strategy | Finance | General Management

Work Experience

American Express (multinational financial services corporation) | Gurugram

Analyst, Risk Management, Sales Strategy and Governance - American Express

  • Responsible for ensuring adherence to Rules of Engagement and driving Risk Management and mitigating Misconduct
  • Led and mentored a team of 4 analysts, owning strategic direction and delivery outcomes across key initiatives
  • Strengthened governance across incentive pay-outs for 1500+ sellers, drove 1% cost reduction on $200Mn+ potential volume
  • Drove 20% efficiency by leading the CRM transformation strategy, leveraging GenAI for sales data accuracy and automation
  • Identified governance gap in ‘Proactive Limit Increase’ program - automated validation to distinguish system-generated vs. sales-driven requests across 6+ segments, flagged 5% of quarterly cases, prevented ineligible payouts to the sales colleagues
  • Spearheaded 2025 strategic planning initiative, aligning priorities across 5+ segments and influencing 50+ senior leaders
  • Led monthly governance updates for 5+ GMs, including trends and outlier analysis, enhancing sales team’s decision-making
  • Advised 20+ GMs and VPs across segments on governance and sales strategy, enabling faster executive decision-making
  • Shaped GTM governance by analyzing product, customer and channel dynamics to design sales controls
  • Drove seller adoption of ROE through targeted training and governance integration across sales processes
  • Developed performance metrics to identify performance gaps, drove targeted interventions and sales team improvement

Credit Analyst | Apeiron Management Private Limited | Gurugram

  • Responsible for managing and analysing a diverse range of credit and equity instruments and monitoring portfolio performance
  • Tracked and monitored the performance of positions in alternate asset classes including ABS CDO, TruPS, CLOs and REITs for Astra-Amco (Hedge Fund that focused credit instruments) with a portfolio size ranging from a few million to $1 billion
  • Examined US and European RMBS, CMBS and CLOs focusing on overall collateral for 12+ clients in UK and USA
  • Built Bloomberg-linked Excel dashboards with live market data to automate security monitoring and portfolio tracking
  • Analysed 70+ stocks for investments with a portfolio size of $20 million, prepared 40+ research reports on underlying assets
Accomplishments
  • Awarded as ‘The Scientist, AmEx’ twice in 2025 for driving innovative reporting solutions, out of a pool of 35+ colleagues
  • Awarded 'The Guardian, AmEx' in 2024 out of 40+ colleagues for leading cross-functional senior forums across Control Management, Commercial Effectiveness, Sales Enablement & Insights to resolve non-compliant sales and strengthen controls
  • Invited as a judge for multiple national-level case study competitions, evaluating strategies from 1,000+ teams across India
  • Awarded a scholarship of INR 1,00,000 in school on academic distinction by Echelon Institute of Technology
  • Awarded Gold Medal for academic excellence for 3 consecutive years, recognizing outstanding record among 250+ students
Education
  • B.Sc (H) Mathematics - St. Stephen’s College | New Delhi, India
Certification
  • McKinsey Forward Learning, Decision Making Strategies, Microsoft Excel, Microsoft PowerPoint, Data Science, Retail Management - Merchandising, Distribution and Marketing, Pre-MBA Statistics
Extra-curricular
  • Chief Advisor, Uncollared Club - Pet fashion and accessories brand: Led strategic initiatives across product development, branding, vendor partnerships, & GTM strategy, contributing to ₹2.5 lakhs+ in sales & 170+ customer acquisitions in 60 days
  • Leadership: Cell Head, General Management & Leadership Cell, driving placement-focused initiatives for 160 students through structured prep ecosystems and workshops | Captain, PGPX Basketball Team, leading the team across competitions
  • Corporate Social Responsibility - American Express, Skill Workshop Organiser: Organised workshops by inviting working professionals on skills such as arts & crafts, sports & vocational training, to help 300+ students develop practical expertise
  • MedHeal Foundation - NGO that utilises excess medicines to benefit socially fragile groups, University Head: Mentored a team of 50+ students, collected 2kg unused medicines from religious institutions and organisations by setting up donation boxes
  • Placement Cell, St. Stephen’s College - General Secretary
  • Optimised placements, minimised 30+ offer wastage through a Tier system, led 45+ members to work with 110+ firms
  • Managed relations with Principals and Directors of 40+ firms including McKinsey, BCG and Bain, onboarded 5+ recruiters
  • Consulting Club, St. Stephen’s College - Coordinator
  • Assisted 100+ students with recruitment by conducting workshops, invited experts for sessions on placement preparations
  • Ideated and conducted 10+ sessions including ‘CV building’, ‘interview preparation’; witnessed footfall of 150+ attendees
  • Vice-Captain, Stephen’s Basketball Team: Led 14+ players to championships in multiple tournaments
  • National Finalist out of 400+ teams for Super Dalals, market simulation trading competition by Finance and Investment Cell