Anupam
Business professional with 7 years of experience across business development, business analysis, and entrepreneurship, with experience in building businesses, managing strategic client relationships, and leading cross-functional initiatives. Demonstrated ability to translate market insights into growth strategies, optimize business operations, and drive measurable commercial outcomes through analytical thinking and execution excellence.
Work Experience:
7.2 Years
Industry:
Manufacturing & Engineering | Technology | Travel & Hospitality
Function:
Consulting & Strategy | Entrepreneurship | General Management
Moti Mahal Delux Restaurant, A Fine Dine Restaurant l Bodhgaya
Founder | Business Strategy & Operations
- Led end-to-end venture setup, including market assessment, business model validation, location selection, regulatory compliance, vendor onboarding, and workforce planning.
- Developed the business plan, operating model, revenue projections, and go-to-market strategy, launching a 3,000 sq. ft. restaurant within 90 days.
- Led a cross-functional team of 20+ employees across operations, procurement, customer service, and administration.
- Designed operational excellence frameworks and SOPs, improving service efficiency by 25% and customer satisfaction by 40%.
- Developed customer acquisition and loyalty strategies, increasing repeat business by 30%.
- Implemented demand forecasting and inventory optimization, reducing waste by 20% and improving profitability by 15%.
HCL Technologies Ltd (For client - Google) l Noida
Associate
- Bridged business stakeholders and offshore development teams across GWS, GCP, and Looker projects, ensuring requirement clarity and timely delivery.
- Gathered and translated business requirements into BRDs, FRDs, and SRS documents, reducing change request-related delays by 20%.
- Collaborated with stakeholders to define reporting and analytical requirements, aligning technology solutions with business objectives.
- Supported project pricing validation and discount approvals through structured documentation and compliance with governance processes.
- Facilitated sprint planning, backlog grooming, release tracking, and cross-functional coordination using Azure DevOps and Vector, reducing delivery timelines by 15%.
- Nominated for the Quarterly Best Employee Award for outstanding project contributions and stakeholder management.
N.S. Engineering Projects PVT Ltd ( A Manufacturing Company) l Kolkata
Assistant Marketing Manager
- Managed strategic B2B relationships with marquee clients including L&T, Indian Oil, and Indian Railways, ensuring alignment between client requirements and business objectives.
- Led end-to-end business development across industrial infrastructure product lines, including high-mast lighting systems, safety barriers, and customized engineering solutions.
- Conducted market intelligence and competitor analysis to identify customer needs, industry trends, and emerging business opportunities, supporting growth strategy formulation.
- Contributed to securing long-term contracts worth approximately ₹5 crore through structured client engagement and solution-oriented selling.
- Coordinated with engineering, production, procurement, and logistics teams to ensure timely execution of client orders and project commitments.
- Acted as the primary interface between clients and internal stakeholders, improving communication efficiency and accelerating issue resolution by 30%.
- Received Leadership Award for driving business growth, client acquisition, and team leadership at N.S. Engineering Projects
- Recognition – Nominated for Quarterly Best Employee Award at HCL Technologies.
- Degree – B.Com, University of Delhi (2015–2018)
- Global Masters Certification in Business Analytics – Michigan State University
- Executive Programme in Investment Banking and Capital Markets – IIM Calcutta
- Leadership & Student Responsibilities
- Member, Placement Cell, Ramanujan College, supporting campus recruitment coordination and employer engagement activities
- Member, Equal Opportunity Cell, Ramanujan College, contributing to student engagement initiatives promoting inclusion and equal opportunity at campus.
- Community Relief Initiative
- Volunteered with a social impact organization (Bodhisatva Foundation Charitable trust) during the COVID-19 pandemic, supporting community awareness campaigns on health, hygiene, and preventive measures.
- Assisted in organizing and distributing essential supplies to vulnerable communities affected by lockdown restrictions
- Education & Employability Initiative
- Volunteered with a non-profit organization focused on improving employability outcomes for underprivileged individuals.
- Conducted English language and basic computer literacy sessions to help participants develop workplace-relevant skills.
- Mentored learners on communication, digital literacy, and professional readiness to enhance their employment prospects.