Anupam

Anupam

Business professional with 7 years of experience across business development, business analysis, and entrepreneurship, with experience in building businesses, managing strategic client relationships, and leading cross-functional initiatives. Demonstrated ability to translate market insights into growth strategies, optimize business operations, and drive measurable commercial outcomes through analytical thinking and execution excellence.

Work Experience:

7.2 Years

Industry:

Manufacturing & Engineering | Technology | Travel & Hospitality

Function:

Consulting & Strategy | Entrepreneurship | General Management

Work Experience

Moti Mahal Delux Restaurant, A Fine Dine Restaurant l Bodhgaya

Founder | Business Strategy & Operations

  • Led end-to-end venture setup, including market assessment, business model validation, location selection, regulatory compliance, vendor onboarding, and workforce planning.
  • Developed the business plan, operating model, revenue projections, and go-to-market strategy, launching a 3,000 sq. ft. restaurant within 90 days.
  • Led a cross-functional team of 20+ employees across operations, procurement, customer service, and administration.
  • Designed operational excellence frameworks and SOPs, improving service efficiency by 25% and customer satisfaction by 40%.
  • Developed customer acquisition and loyalty strategies, increasing repeat business by 30%.
  • Implemented demand forecasting and inventory optimization, reducing waste by 20% and improving profitability by 15%.

HCL Technologies Ltd (For client - Google) l Noida

Associate

  • Bridged business stakeholders and offshore development teams across GWS, GCP, and Looker projects, ensuring requirement clarity and timely delivery.
  • Gathered and translated business requirements into BRDs, FRDs, and SRS documents, reducing change request-related delays by 20%.
  • Collaborated with stakeholders to define reporting and analytical requirements, aligning technology solutions with business objectives.
  • Supported project pricing validation and discount approvals through structured documentation and compliance with governance processes.
  • Facilitated sprint planning, backlog grooming, release tracking, and cross-functional coordination using Azure DevOps and Vector, reducing delivery timelines by 15%.
  • Nominated for the Quarterly Best Employee Award for outstanding project contributions and stakeholder management.

N.S. Engineering Projects PVT Ltd ( A Manufacturing Company) l Kolkata

Assistant Marketing Manager

  • Managed strategic B2B relationships with marquee clients including L&T, Indian Oil, and Indian Railways, ensuring alignment between client requirements and business objectives.
  • Led end-to-end business development across industrial infrastructure product lines, including high-mast lighting systems, safety barriers, and customized engineering solutions.
  • Conducted market intelligence and competitor analysis to identify customer needs, industry trends, and emerging business opportunities, supporting growth strategy formulation.
  • Contributed to securing long-term contracts worth approximately ₹5 crore through structured client engagement and solution-oriented selling.
  • Coordinated with engineering, production, procurement, and logistics teams to ensure timely execution of client orders and project commitments.
  • Acted as the primary interface between clients and internal stakeholders, improving communication efficiency and accelerating issue resolution by 30%.
Accomplishments
  • Received Leadership Award for driving business growth, client acquisition, and team leadership at N.S. Engineering Projects
  • Recognition – Nominated for Quarterly Best Employee Award at HCL Technologies.
Education
  • Degree – B.Com, University of Delhi (2015–2018)
Certification
  • Global Masters Certification in Business Analytics – Michigan State University
  • Executive Programme in Investment Banking and Capital Markets – IIM Calcutta
Extra-curricular
  • Leadership & Student Responsibilities
  • Member, Placement Cell, Ramanujan College, supporting campus recruitment coordination and employer engagement activities
  • Member, Equal Opportunity Cell, Ramanujan College, contributing to student engagement initiatives promoting inclusion and equal opportunity at campus.
  • Community Relief Initiative
  • Volunteered with a social impact organization (Bodhisatva Foundation Charitable trust) during the COVID-19 pandemic, supporting community awareness campaigns on health, hygiene, and preventive measures.
  • Assisted in organizing and distributing essential supplies to vulnerable communities affected by lockdown restrictions
  • Education & Employability Initiative
  • Volunteered with a non-profit organization focused on improving employability outcomes for underprivileged individuals.
  • Conducted English language and basic computer literacy sessions to help participants develop workplace-relevant skills.
  • Mentored learners on communication, digital literacy, and professional readiness to enhance their employment prospects.