Airtel | Gurugram, Haryana

• Deputy General Manager- Analytics
  • Managed a two-tier team of 6 to drive an exceptional customer service strategy to 'win customers for life’ harnessing analytic.
  • Directed the architecture design and migration of 90% of operational data infrastructure to a unified platform, enhancing pipeline efficiency and achieving a 23% reduction in external vendor dependency
  • Automated workflows and integrated data sources to a unified platform, reducing Tableau dashboards count to 80% for greater efficiency and scalability
  • Aligned and standardized KPIs across teams, enabling unified performance tracking and cutting reporting discrepancies by 30%.
  • Led Generative AI integration in the “Airtel Thanks App” chatbots, improving resolution accuracy by 12% and boosting CSAT/NPS by 12%
  • Built prescriptive model for broadband complaints resolutions, reduced repeat rate by 1.5% for premium consumers
  • Designed churn prediction model and customer segmentation models  improving early churn detection by 15%, forming targeted retention strategies
  • Built conversational AI/ML-powered speech analytics solution that delivered output at 30% reduced complaints for 3 states
     

WeWork India | Bengaluru, Karnataka

• Business Intelligence Manager, CEO's office
  • Worked within the CEO’s office translating complex business objectives into clear analytic roadmaps and data requirements.
  • Designed and developed self-service executive Power BI dashboards (20+) tailored for internal and external stakeholder enhancing analytical platform viewability by 400%
  • Implemented process automation using Python & SQL reducing manual workload by 95% by building zero-touch pipelines for 90% of operational reports
  • Built a predictive pricing engine using advance regression model, improving sales revenue by 23% and improving margin
     

InMobi | Bengaluru, Karnataka

• Senior Analyst
  • Shaped data-driven strategy for North America Ad-Tech business by focusing on audience intelligence and analytics
  • Introduced and scaled A/B testing methodologies 20% brand campaigns, subsequently productizing the capability into a formal, value-added client service
  • Mitigated iOS 14.5 app tracking impact by driving contextual targeting, ensuring smooth transition of 70% ad campaigns
  • Devised product strategy roadmap for the first in-house Intelligence Platform, driving 1,200 DAUs a for fortune 500 companies
     
• Analyst -Business Intelligence
  • Built a data management platform to design an efficient architecture that scaled operations across 3 APAC, NA and META
  • Founded the “Innovation Club” to host tech talks on Python, SQL, Power BI, and Tableau, while also fostering new ideas
     
• Brand Campaign Manager - ANZ
  • Managed 150+ targeted ad campaigns across ANZ, improving CTR by 25% and reducing CPA by 30% and ad revenue by 11%
  • Leveraged audience segmentation and root-cause analysis to optimize $400M programmatic accounts, improving supply-side performance and increasing fill rate to 90%

• Received the “Batch Entry Scholarship” with a 25% fee waiver (IIM Ahmedabad PGPX 2025–26)
• Recognized with the “Rising Star Award” for streamlining the BI operations SLA framework, reducing turnaround time by 70%.
• Received the “Avengers Award” for building the first intelligence product, the Audience Intelligence Portal, at InMobi.
• Youngest-ever Joint Convener of Civil Engineering Society served a record three consecutive terms.

• B.Tech (Civil Engineering) National Institute of Technology, Jamshedpur

• Vertical Head – Startup, Placement Committee, IIM Ahmedabad PGPX (2025–26), leading Startup recruitment for the batch
• Grabbed a silver medal in the paper presentation competition by NPTEL and Exemplar during the Tech Fest of NIT JSR
• Secured 1st position in Volleyball and Basketball, and 2nd position in Dance at inter-college events