Chandan Singh
Strategy and Operations leader with 11+ years spanning Hyundai and the Indian Air Force, blending automotive engineering rigour with high-stakes defence execution. Led $120M+ capex programs as PMO, built KPI-driven decision systems, and commanded cross-functional teams of 350+. Recognised by the Chief of Air Staff for 150+ innovation projects. Driven by purpose, precision, and people.
Work Experience:
11.5 Years
Industry:
Aviation & Automotive | Defence & Law Enforcement | Manufacturing & Engineering
Function:
Consulting & Strategy | Operations & Supply Chain | Product Management
Indian Air Force (India's air-arm for rapid offensive/ defensive response) | Ambala
Senior Manager - Strategy & Operations
- Planned and led capex of advanced systems worth $120M as PMO, developing decision-support dashboards to track KPIs across 12 departments, improving operational readiness by 33% and accelerating integration timelines by two months.
- Served on the Audit Board to assess strategy and operational preparedness across 6 key departments of a $7B asset Air Force base, resolving resource and performance conflicts to improve real-time operational efficiency by 10%.
- Directed a Command level zero-incident logistics program delivering 500+ combat assets to the northern border, mitigating high-altitude logistical bottlenecks through a weather-assisted AI tool for scheduling, tracking and delivery.
- Drove 20% reduction in asset deployment timelines by defining capacity optimization strategy and KRAs/KPIs across vendor development, mobility, maintenance, and inventory functions, backed by in-house system innovations.
Indian Air Force (India's air-arm for rapid offensive/ defensive response) | New Delhi
Senior Manager- Consulting & Innovation
- Led a 40,000-SKU aviation digitization program, creating ERP-based product catalogue for easy provisioning, cross-product matching, and supplier discovery, resolving supply-chain bottlenecks for 500+ aircrafts.
- Delivered technical consulting for an aviation safety innovation product, defining design specs and simulation techniques that cut performance trials and reduced aero-engine damage by 85%, saving $15M annually.
- Established Air Force's first patent framework; led a cross-functional team of academia, engineers, and vendors through the full IP lifecycle from concept design to grant, modelling an end-to-end product innovation process.
Supply Chain and Operations Manager- Defense Production
- Built the financial business case for a $5M capex in Engineering Division modernization, identifying IoT, predictive maintenance, and dynamic scheduling opportunities projected to save $15M in lifecycle costs.
- Led ISO 9001/45001/14001 compliance audits across operations, resolving process discrepancies and minimizing industrial waste discharge to achieve a 15% process capability gain, 10% incident reduction, and 60% cut in paperwork.
- Boosted production throughput by 20% and expanded the indigenous SKUs to 12000 via CNC/3D machining upgrades; applied data-driven demand forecasting to improve inventory turns and reduce annual dead-stock losses by $20K.
Indian Air Force (India's air-arm for rapid offensive/ defensive response) | Pathankot
Operations Manager
- Raised an air defense unit’s operational potential by 20% by resolving critical equipment downtime and an 80-assembly deficiency through alternative sourcing and vendor development strategy.
- Modified critical BCP protocols across 10 missions to sustain 100% weapon system readiness under severe resource constraints in J&K conflict zones (−15°C at 13,000ft).
- Resolved operational vulnerabilities in $15B of assets in Ladakh by leading engineering modifications beyond standard manufacturer limits, enabling high-capacity deployment in extreme risk environments.
- Spearheaded end-to-end logistics planning for self-sustained remote deployments, coordinating 30+ assets and 80+ personnel to deliver 24×7 mission-critical readiness across three major national events.
Hyundai Motor India (Korean passenger car OEM and service provider) | New Delhi
Senior Executive- Technical Support
- Led cross-functional root-cause investigations with vendors, QA, and field teams, translating after-sales insights into rapid countermeasures that reduced customer pain points by up to 90%.
- Spearheaded a critical SRS airbag system design intervention for a key Hyundai model, eliminating related safety vulnerabilities and customer complaints and achieving 100% issue resolution.
- Delivered data-driven MIS reporting for senior leadership by synthesizing field performance, customer satisfaction, and quality KPIs, enabling faster, evidence-based decisions on critical service issues.
- Designed and scaled a national technician certification program across 800+ service locations, upskilling field staff into Technical Coordinators and improving first-level resolution rates by 25%.
- Chief of Air Staff Commendation for exemplary professional achievements.
- Letter of Appreciation from Commanding Officer for Op Sindoor.
- “Exceptional” grading, Air Force Security Training.
- Air Force Technical College – Systems Topper; 2nd Best Project Award.
- School Topper (SSCE- XII Std).
- Post Graduate Diploma in Aeronautical Engineering (Mechanical) - VTU, Belgaum
- BTech(Production Engineering), National Institute of Technology, Tiruchirappalli (Trichy)
- Lean Six Sigma – Black Belt & Green Belt Certified
- Lead Auditor – ISO 450001 (OHSMS) and ISO 14001 (EMS)
- Advanced Excel for Business, Macquarie University, Australia
- Secretary (Non-profit): Led 12 welfare ventures, employed 15 war widows, funded medical camps for 1000+, a school for special-needs children and career counselling for 500+ students.
- Community Outreach: Directed road-safety awareness campaigns in multiple Air Force bases in coordination with Hero MotoCorp and traffic authorities, reducing road accidents by 30%.
- Sports Leadership: Captained team to Inter-Squadron Sports Championship; set a college meet record in the 1500m.