Deepanker Koul

Deepanker Koul

ML engineer and AI policy contributor with 8 years of experience building and leading systems at scale across procurement, contracts, and IT operations. Led GenAI product transformations, LLM fine-tuning for enterprise deployment, and collaborated with international researchers and global business units to translate emerging research into scalable solutions.

Work Experience:

8.3 Years

Industry:

Social Impact | Technology

Function:

Data Science & Analytics | R&D | Software Engineering

Work Experience

Hitachi Vantara (Hitachi's data infrastructure and storage subsidiary)

Senior Software Engineer (ML)

  • Led the ML development of Hitachi iQ, Hitachi’s upcoming AI infrastructure platform. Defined ML roadmap, setup tools and processes for development and deployment and involved in hiring for ML team.
  • Fine-tuned multiple Large Language Models (LLMs) of for enterprise use cases on the Hitachi iQ platform.
  • Adapted and integrated models from other Hitachi companies enabling knowledge reuse and faster time-to-value.

Zycus (Enterprise procurement software [source-to-pay] product firm)

Staff Engineer - ML

  • Spearheaded migration of flagship invoice product to Generative AI architecture, driving cost reduction through token-efficiency and architectural redesign. Reduced tenant onboarding time and expanded product coverage.
  • Drove development of contract-intelligence product from proof-of-concept to production, reducing architectural complexity by 75%, doubling detection accuracy, and slashing training time from days to hours.
  • Drove organization-wide adoption of engineering best practices, reducing escalations and new-hire ramp-up time.
  • Redesigned OCR services, future-proofing the platform for engine upgrades, enabling multiple downstream products.
  • Pioneered organization-wide cloud-storage (S3) enablement from the AI side, authoring documentation, running knowledge-transfer sessions, and co-designing a multi-region architecture complying with local data regulations across geographies.

Cognizant (Fortune 200 IT services and consulting firm) | Pune

Associate

  • Joined the R&D division as its youngest member; represented Cognizant in a research collaboration with process-mining researchers at Fraunhofer FIT (Germany) and presented work directly to the company's Global CTO.
  • Built a process-mining discovery solution using the Heuristic Miner algorithm, improving accuracy by over 60%.
  • Delivered enterprise AI solutions for global clients, including an automated support-ticket classifier for a global pharmaceutical firm reaching 90%+ accuracy across 35+ categories, and an ITSM system expanded to 16 languages via zero-shot NLP.
  • Developed tools for exploring AI in regulated and trust-sensitive domains:
  • o privacy-preserving anomaly-detection using federated learning (enabling model training on sensitive, distributed data) and
  • o custom ML-explainability solution to support client transparency and regulatory discussions.
Accomplishments
  • Multiple Zycus Award for Innovation, Agility and Customer Focus - (Team), 2024 and (Individual), 2021.
  • Selected for Cognizant’s Orbit Shifter program that identifies top candidates from campus hires.
  • Contribution to AI Governance Whitepaper issued by Takshashila Institution.
  • Discussant for 2026 NAST Conference, Bangalore organised by Takshashila Institution.
  • Multiple annual promotions and accelerated career track at both Cognizant and Zycus.
Education
  • B.Tech (ECE) – DIT University, Dehradun
  • PGP in Public Policy – Takshashila Institution, Bengaluru
Certification
  • - Oracle Cloud Infrastructure 2024 Generative AI Certified Professional (June 2024)
  • - Microsoft Certified: Azure Data Scientist Associate (June 2021)
  • - TensorFlow Developer Certificate (Dec 2020)
  • - Lean Six Sigma Green Belt, KPMG (Jan 2016)
Extra-curricular
  • Students’ Judicial Councillor (SJC) for PGPX, responsible for conducting all student elections and dispute redressals in accordance with IIM-A Student Constitution
  • Winner of Manthan 2026 Case Competition held at IIM-A.