PwC US, India Offices | Bengaluru

• Senior Associate - Enterprise and Functional Strategy

  • Project: Operating model development for a US retail major
  • Redesigned the enterprise operating model across people, process and technology against a mandated ~20% workforce and ~10% cost reduction, restructuring organisation design and span of control to the target state
  • Defined outsourcing / CoE (Centre of Excellence) strategies for further cost optimization and recommended organisation wide digital transformation measures
  • Project: SG&A expense analysis and reduction strategy for a German medical equipment major
  • Ran a bottom-up SG&A diagnostic across Finance, Sales & Marketing, IT and Procurement, benchmarking spend against peer comparators to isolate outlier cost pools and size the value-creation opportunity; drove ~30% reduction in SG&A expenses
  • Built the investment case, payback and profit outlook for each initiative and presented them with benchmarking to the CFO and senior management, securing approval and funding to execute.
  • Recommended opportunities across functions for process transformation, AI implementation & cost reduction, leading to ~30% reduction in SG&A expenses
  • Project: Interaction models for GBS & Retained Organisation for a French retail major
  • Designed the target operating and governance model between the GBS and retained organisation with CFO and senior management input, defining decision rights, escalation paths and performance oversight for the retained organisation
  • Formulated & conducted ways of working and cultural awareness trainings for US Senior Management

EY India | Gurugram

• Senior Consultant, Business Strategy

  • Project: Business Transformation, Insourcing and Transition Strategy for an Australian Mining Major
  • Developed a robust business case and analysis to support business strategy evaluation with client CXOs; evaluated the program costs (~USD 55 Mn) of setting up the GCC and terminating outsourcing contracts, and assessed 5-year feasibility and profitability, including ROI, IRR and all other metrics required for project feasibility assessment
  • Created the negotiation strategy for client senior management to insource 800+ FTEs from the incumbent outsourcing service provider, delivering net savings of ~USD 100 Mn per year
  • Assessed the feasibility of implementing more robust tools across the Procure-to-Pay cycle, ranging from SAP Concur to a self-designed, AI-enabled vendor management system with built-in early warning signals for upcoming contract renewals and competing vendor analysis
  • Developed a robust roadmap for AI-enabled digital transformation of the business and finance processes, implemented hand in hand with the transition to the captive centre, delivering savings of ~USD 2 Mn per year
  • Created a thorough transition strategy for the year-long transition and establishment of the GCC across all phases, covering initiation, design, knowledge capture from existing employees, knowledge transfer, ramp-up, hyper care and stabilization, culminating in a fully functioning GCC at the completion of the transition
  • Project: GCC expansion roadmap, change management & location strategy for a leading pharmaceutical organization for 400 FTEs
  • Created the operating model for the organization’s GCC expansion across 10 workstreams, impacting 400+ FTEs
  • Formulated a change management strategy for the expansion identifying the key changes in the organization and developed a step-by-step plan
  • Formulated the overarching business case with ~USD 300 Mn NPV
  • Developed and owned product definition for the proprietary AI-enabled location assessment tool, translating recurring consultant pain points into requirements spanning multi-process and multi-location scenarios; cut assessment turnaround by ~50% and built the Power BI front end for CXO consumption.
  • Project: Comprehensive Outsourcing Strategy for a Global Energy Major
  • Created an exhaustive business case demonstrating the key financial benefits and cost impact of outsourcing, with savings to the tune of ~USD 40 Mn with the right outsourcing service provider
  • Led market sizing and competitor benchmarking for the client's largest revenue segments, and built the go-to-market plan for a new service line, segmenting 500+ commercial and industrial accounts and defining pricing, channel mix and launch incentives
  • Led a team of 3 consultants and owned all cross-functional SME alignment through to provider onboarding
  • Performed extensive outsourcing service provider evaluation using a comprehensive framework, rating providers across all major dimensions including but not limited to appetite for transformation, costs, location and functional expertise
  • Developed an AI-based tool to automate vendor evaluation for this and future projects, taking key functions and industries as inputs and generating extensive analysis across locations as output
  • Project: Process Improvement and Transformation for a French Logistics Major
  • Assessed current-state finance processes (primarily Order-to-Cash) across 16 countries to identify points of contention across business segments
  • Engaged cross-functional stakeholders to build an in-depth understanding of processes on the ground
  • Formulated a strategy to redefine and standardise processes, drafted 100+ new SOPs in conjunction with stakeholders across multiple geographies, and pushed the SOPs live after thorough vetting
  • Reduced manual effort and FTE requirement by ~10% through improved and aligned processes
  • Recommended a digital transformation pathway to further reduce effort by ~20-30% and formulated the transformation blueprint for it, covering HighRadius, BlackLine and SAP module applications
  • Firm Building & Business Development
  • Led and designed 15+ RFPs and proposals spanning GCC advisory, finance transformation and BPO transformation across pharma, mining, automotive and telecom; oversaw proposals for projects won worth ~USD 100 Mn
  • Ran campus hiring drives and conducted case evaluations and interviews at IIFT and IIMs for consultant and senior consultant hiring into the business strategy practice

• 1. EY “I am Exceptional” award - Received the award for outstanding client experience and feedback during the design of business and negotiation strategy for a global metals and mining firm.
• 2. EY “Kudos” Award - Received the award for exemplary performance as program manager in designing efficient transition strategy for a global pharmaceutical organization.
• 3. EY Special Recognition Bonus - Received a special recognition bonus of 1 Lakh for excellent performance and feedback during the year.
• 4. Promoted for Exemplary Performance - Promoted twice within the first 3 years to a consultant (year 1) and then a senior consultant (year 3) in the business strategy team at EY.

• B-Tech (IT) – VIT Vellore | India
• Live Industrial Research Project at IIM Ahmedabad – Designing Strategic Growth & Positioning Transformation at TP.AI (Frontier AI Labs)

• Lean Six Sigma, Certified by KPMG

• 1. Won the digital health hackathon organized by UNSW (University of New South Wales) and VIT Vellore.
• 2. Attained a diploma in vocal classical music
• 3. Won the “Silver Standard” of the International Award for Young People, felicitated by the Duke of Edinburgh