Hitesh Raj Tondak

Experienced Product Manager with a strong background in product design, user experience, and data-driven decision-making. Expertise in product-led growth across activation, engagement, and monetization verticals

Work Experience

JioCinema, Bengaluru

Senior Product Manager / Product Management               

  • Launched a new revenue stream on JioCinema by building a 0-1 Stickers product while working directly with the CEO's office.
  • Collaborated with 40+ member team across diverse functions such as marketing, legal, finance 

 

BYJU’S, Bengaluru

Principal Product Manager / Product Management   

  • Achieved a revenue impact of Rs16 Cr by reducing customer refunds by 20%, by creating a refund prediction model
  • Accomplished a growth of 100% in user engagement by launching the Student Learn Portal 2.0 on the Web

 

Product Manager / Product Management 

  • Achieved a 30% increase in bookings and joiners by optimising the booking and joining flows for Free Trial program
  • Introduced Instant Classes leading to a 15% increase in joiners, working with data analytics and tutor ops teams

 

Shaadi.com, Mumbai

Product Manager / Product Management   

  • Achieved revenue growth of 30% by launching AB experiments like variable discounting and payment page upsell
  • Improved female cohort retention by 10% by introducing Nearby Matches, a stack of profiles sorted by location

 

Associate Product Manager / Product Management   

  • Led a growth of 50% in key engagement metrics by implementing Resurfacing Connects and Accepts
  • Reduced product marketing costs by 25% optimising campaigns across user segments and channels

 

MyShikshak, Delhi NCR 

Co-founder / Entrepreneurship May 2019-Dec 2019

 

  • Conducted extensive market research, identified customer needs, and implemented continuous product improvements to address existing gaps
  • On-boarded ~500 tutors and processed ~3K learning requests, ensuring timely delivery of educational services

 

Swaniti Initiative, Delhi  

SPARC Associate / Consultant  Jun 2018-Jun 2019

 

  • Set up project pipeline after extensive on-ground research in Patna district and initiated fund mobilisation to the tune of ~1300 crores, impacting ~20,000 workers
  • Coordinated with the District Health Society to upgrade the Primary Healthcare Centre, benefiting ~12000 people

 

TCS, Hyderabad 

System Engineer / Software Development  Aug 2017-Feb 2018

  • Improved costs by 40% through the development of a Test Automation Framework and improved delivery times
  • Led Proof of Concept development for web migration of internal tool, resulting in 20% efficiency improvement
Accomplishments
  • Promoted by two levels - from Product Manager to Principal Product Manager within seven months of joining the organisation
  • Secured Special Initiative Award for leading the development of Proof of Concept.
Education

B.Tech, Computer Science and Engineering from Dr APJ Abdul Kalam Technical University

Certificates
  • Growth Series - Reforge
  • Digital Product Management - University of Virginia
  • Oracle Certified Professional Java Programmer - Oracle University
Co/Extra-curricular
  • Winner of “Duet Instrumental” - Instrumental competition during annual cultural fest- College level
  • Member of Annual Cultural and Technological Fest Organising Committee
  • Volunteered for Make A Difference NGO and taught children from underprivileged background

Quick Look

  • Work Experience: 8.25 Years
  • Previous Roles

    Senior Product Manager, JioCinema, Bengaluru   

    Principal Product Manager, BYJU’S, Bengaluru

  • Function : Product Management/Development
  • Industry/Sector: Technology
Work Experience

JioCinema, Bengaluru

Senior Product Manager / Product Management               

  • Launched a new revenue stream on JioCinema by building a 0-1 Stickers product while working directly with the CEO's office.
  • Collaborated with 40+ member team across diverse functions such as marketing, legal, finance 

 

BYJU’S, Bengaluru

Principal Product Manager / Product Management   

  • Achieved a revenue impact of Rs16 Cr by reducing customer refunds by 20%, by creating a refund prediction model
  • Accomplished a growth of 100% in user engagement by launching the Student Learn Portal 2.0 on the Web

 

Product Manager / Product Management 

  • Achieved a 30% increase in bookings and joiners by optimising the booking and joining flows for Free Trial program
  • Introduced Instant Classes leading to a 15% increase in joiners, working with data analytics and tutor ops teams

 

Shaadi.com, Mumbai

Product Manager / Product Management   

  • Achieved revenue growth of 30% by launching AB experiments like variable discounting and payment page upsell
  • Improved female cohort retention by 10% by introducing Nearby Matches, a stack of profiles sorted by location

 

Associate Product Manager / Product Management   

  • Led a growth of 50% in key engagement metrics by implementing Resurfacing Connects and Accepts
  • Reduced product marketing costs by 25% optimising campaigns across user segments and channels

 

MyShikshak, Delhi NCR 

Co-founder / Entrepreneurship May 2019-Dec 2019

 

  • Conducted extensive market research, identified customer needs, and implemented continuous product improvements to address existing gaps
  • On-boarded ~500 tutors and processed ~3K learning requests, ensuring timely delivery of educational services

 

Swaniti Initiative, Delhi  

SPARC Associate / Consultant  Jun 2018-Jun 2019

 

  • Set up project pipeline after extensive on-ground research in Patna district and initiated fund mobilisation to the tune of ~1300 crores, impacting ~20,000 workers
  • Coordinated with the District Health Society to upgrade the Primary Healthcare Centre, benefiting ~12000 people

 

TCS, Hyderabad 

System Engineer / Software Development  Aug 2017-Feb 2018

  • Improved costs by 40% through the development of a Test Automation Framework and improved delivery times
  • Led Proof of Concept development for web migration of internal tool, resulting in 20% efficiency improvement
Accomplishments
  • Promoted by two levels - from Product Manager to Principal Product Manager within seven months of joining the organisation
  • Secured Special Initiative Award for leading the development of Proof of Concept.
Education

B.Tech, Computer Science and Engineering from Dr APJ Abdul Kalam Technical University

Certificates
  • Growth Series - Reforge
  • Digital Product Management - University of Virginia
  • Oracle Certified Professional Java Programmer - Oracle University
Co/Extra-curricular
  • Winner of “Duet Instrumental” - Instrumental competition during annual cultural fest- College level
  • Member of Annual Cultural and Technological Fest Organising Committee
  • Volunteered for Make A Difference NGO and taught children from underprivileged background