ZS Associates (Global management consulting firm specializing in Healthcare and Pharmaceuticals) | Pune

Consultant – Business Technology

• Led two cross-functional teams of 14+ across India–US/CAN geographies, spearheading customer engagement operations and omnichannel GTM strategies for a Fortune 50 pharma client spanning 30+ drug brands and ~7,000 field representatives
• Managed senior client relationships with 15+ Director/AD stakeholders across 7 Therapeutic Areas (Oncology, Cardiovascular, Immunology, and others), retaining and expanding a ~$3.5M annual engagement through consistent delivery excellence
• Designed and operationalized call planning strategies, for targeting doctors and hospital accounts for sales promotion of various blockbuster drug brands
• Owned end-to-end strategy and delivery of a pharma-wide ML-based field suggestion platform for the client's flagship Oncology franchise, translating complex targeting algorithms into actionable rep-level recommendations at scale
• Drove ~$870M in incremental annual revenue (~1% of US sales) through deployment of ML based targeting and first purchase trigger signals to identify new high potential prescribers for Multiple Myeloma portfolio, client's biggest therapy area by revenue

Associate Consultant – Business Technology

• Spearheaded commercial analytics for numerous drug launches and multiple field force restructurings across TAs, ensuring targeting, alignment, and call planning infrastructure was production-ready at market entry
• Led proposal development (RFPs) and scoping for new client engagements, including financial feasibility analysis, data requirement mapping, and preparing executive presentation materials along with Statements of Work (SOWs), directly supporting $2M+ in engagement wins
• Closed a critical field intelligence gap by embedding HCP accessibility feedback within the existing call planning tool replacing scattered district-level offline inputs with a single real-time data stream to eliminate field visits to inaccessible physicians, and reallocating ~13K annual calls to high-potential accessible HCPs, recovering an estimated $2-2.5M in field force cost
• Led a team for DS-based competitive threat prediction model for the Multiple Myeloma CAR-T portfolio (~$4 BN US market), using HCP prescribing behaviour, patient journey characteristics, and therapy-line progression signals to identify oncologists at risk of routing patients to clients' competitor product. Enabled pre-emptive commercial intervention across 100+ at-risk prescribers, protecting an estimated $50-60M in annual revenue
• Championed the client-wide shift from static quarterly call plans to dynamic, data-driven targeting, reducing targeting latency and improving HCP coverage accuracy, with field reps receiving real-time updated priorities
• Established a closed-loop HCP accessibility feedback system within the field call planning infrastructure on a ZS native platform, enabling real-time rep-level signals to continuously refine targeting accuracy, reduce wasted field effort on inaccessible physicians, and enrich data inputs for downstream ML models
• Led the migration of multiple client-facing platforms to ZAIDYN (ZS's new cloud-based AI ecosystem), improving delivery efficiency, and enabling real-time decision support for field leadership
• Built team capability through structured mentorship of 15+ Associates and 4 Associate Consultants, designing and delivering call planning training curricula while upholding the highest quality standards for regular deliverables.

Associate – Business Technology

• Built foundational expertise and supported delivery across multiple field force optimization projects for a Fortune 50 pharma client in areas like omnichannel call planning, sizing, dynamic targeting, alignment, roster, segmentation and marketing mix.
• Leveraged data analytics to create insights and diagnostic decks featuring key performance indicators (KPIs), enabling informed decision-making for client leadership to optimize field force deployment.
• Automated data pipelines and quality assurance workflows using SQL, Airflow, and R - reducing quarterly processing time by 150+ hours and cutting reporting cycle timelines by ~40%.
• Designed multiple firm-wide initiatives including call planning and commercial analytics, R, SQL, Javelin, Excel, and PowerPoint training sessions for newly onboarded consultants, building institutional knowledge and reducing team ramp-up time for client-facing delivery roles.

• Client Champion’ Award [2025]: Recognized by leadership for delivering exceptional impact on a high-stakes client engagement (n=2/450+)
• Onshore Client Enablement [2025]: Chosen to lead onshore sessions by travelling to Princeton, US (1st time for an Associate Consultant in the team), facilitating brainstorming and training sessions for onboarding a 15+ member client team to a newly transitioned platform.
• Excellent Performance Ratings [2024-2025]: Received ‘Ahead of Expectations’ rating (Top 5% of the firm) in last 6 consecutive performance review quarters. Even got fast track promotion recommendations during both the promotions.
• Collaboration Recognition’ Award [2024]: Recognized by leadership for top quality client deliverables and extra ordinary collaboration with all stakeholders to deliver as a team.
• Impact Recognition’ Award [2023]: Awarded for delivering exceptional impact on the project, consistently exceeding client expectations with 100% quality performance.
• Deep Domain Expert’ Award [2021]: Recognized by leadership for outstanding performance across multiple teams within the client space (n=4/150+)
• Phenomenal Upward Performance Ratings (From Juniors): Received outstanding ratings and comments from juniors in the team underscoring the impact created on their growth.

• Bachelor of Engineering (Chemical Engineering), MS Ramaiah Institute of Technology (MSRIT) | Bangalore

• McKinsey.org Forward Program
• Excel Skills for Business: Advanced - Macquarie University
• Pre-MBA Statistics - IIM Ahmedabad

• Entrepreneurship & Venture Capital Club Cell Head – Events, IIM Ahmedabad (2026 – Present)
• Elected Core Team Head (Logistics & Finance) of Entrepreneurship Development Centre (EDC) in College (Aug 2019 – July 2020)
• Elected Secondary Core Team Head (Logistics & Finance) of EDC in College (Aug 2018 – July 2019)
• College Wrestling & Powerlifting Team Member (Won a Gold Medal in Inter-College Wrestling Tournament)
• College Branch Kabaddi Team Member (Won a Gold Medal in Intra-College Kabaddi Tournament)
• Office Cricket tournament – Won the ‘Best bowler’ award for taking highest number of wickets with least economy
• Won MVP Award for leading the team to win the ‘Tug of War’ competition in Yalgaar tournament at IIM Ahmedabad
• Member of ZS Cares team – Worked multiple times for the ‘Teach for India Activity’ in tandem with ‘iTeach schools’ to create a strong impact by guiding the students in many brainstorming yet exciting problem-solving activities to ultimately improve upon their Communication, Collaborative, Creativity, and Critical thinking skills.