Jai Thakur

Growth-oriented Product professional with 6 years of experience in Test Automation, Planning, and Driving the feature growth. An effective Team Player skilled in Agile, SDLC, Defect Management, Product Development, and Ensuring Software Quality.

Work Experience

QA Engineering Professional | British Telecom (BT Group) | Gurugram, India 

  • Effectively managed and prioritized over 90+ product issues in the first 2.5 months, significantly enhancing project quality.
  • Unblocked the Digital team of 20 members in testing on internal URLs and documented the process, saving 7+ team hours
  • Refined QA guidelines and bug logging process, resulting in enhanced bug reports and insights for product improvements. 
  • Collaborated with Product, Engineering, Design, DevOps teams to ensure project quality, delivery, and functional requirements.
  • Selected by senior management to establish and lead a new QA Automation team, aligning strategies with product goals.

 

Software Quality Engineer – 2 | Adobe | Noida, India 

  • Analysed test runs for new products, tracked analytics for measuring KPIs, and managed defects in DC Acrobat Android team.
  • Led the testing of the DC-AEP Migration Project, impacting millions of active users; owned testing of critical features such as Share, Compress, and Combine. 
  • Developed high-quality automation, refined the share sanity suite reducing execution time by 75%, and Co-created screen recording functionality for automated tests during Adobe Hack Week 2022, cutting debug time by 40-50%.
  • Collaborated with Product Managers, UI/UX Designers, & other platform teams across time zones to enhance user experience.

 

Senior Software Engineer| ARCESIUM (DE Shaw & Co.) | Hyderabad, India 

  • Part of the Portfolio and Accounting team, responsible for testing the application and reporting defects. 

 

QA Engineer | PAYTM | Noida, India

  • Prioritized testing initiatives, maintained automation suite, created high-quality automation, and Tracked defects at the Payments Gateway QA Automation team comprising of 6-7 members.
  • Created a Slack Bot that saved 100% bandwidth for checking server status manually and Co-created a log validation utility for performing validations on server logs through automation, saving 100% bandwidth for manually checking the logs.
  • Collaborated with Product Managers, QA, and Developers and Mentored Interns to ensure high quality and timely delivery.

 

Associate QA | HCENTIVE (acquired by OPTUM) | Noida, India 

  • Responsible for developing and maintaining automation, analysing regression runs, and tracking and reporting issues
  • Contributed extensively to the MAHIX and NMHIX projects, improving automation pass percentage by more than 98%
  • Worked extensively with Business Analysts, QAs, Developers, & Scrum Masters in an Agile development environment.
Accomplishments
  • BRAVO (Sapphire) Award - HCENTIVE: Appreciated with a Cash Award “BRAVO (Sapphire)” with Recognition Reason “Compassion” and “Hard work” for exceptional contribution to the complex features of the MAHIX project, ensuring high quality and timely delivery (September 2019). 
  • Star of the Month Award - HCENTIVE: Bagged “Star of the Month” Award for outstanding contribution (June 2018). 
Education

B. Tech (Computer Science & Engineering) , Guru Gobind Singh Indraprastha University                                                    
 

Certificates

Product Management Essentials, Coursera

Mobile Testing - Appium, LinkedIn Learning

JAVA Training, APTECH  

C and CPP Programming language training, Spoken Tutorial, IIT Bombay

Co/Extra-curricular
  • Core Committee Member – ProdX (Product Management) Club at IIM A, Responsible for conducting knowledge sessions, creating newsletters, connecting with Alumni for events, etc.
  • Mentor, Adobe Work Experience Program 2023 – Part of the Adobe for Education Team, India, mentoring 6 school students on Role of AI in shaping the future of education and work (August 2023 – October 2023). 
  • Organized Undergraduate College Fest Event "Hack N Crack" as a Coordinator during GATES 2016 Annual-Techno Cultural Fest at GTBIT, New Delhi. 
  • Member, Entrepreneurship Development Cell – Onboarded sponsors for the college fest acquiring sponsorship worth Rs10000.
  • Community Service – Planted saplings in college premises as part of the NSS and NCC, aiming for a greener college campus. 
  • Participant, Anupam Kher’s Actor Prepares Digital Acting Course (2020). 

 

Quick Look

  • Work Experience: 6.2 Years
  • Previous Roles

    QA Engineering Professional, BT Group

    Software Quality Engineer – 2 , Adobe

    Senior Software Engineer, Arcesium

    QA Engineer, Paytm

  • Function : Engineering & Maintainence
    Product Management/Development
    Project/Program Management
  • Industry/Sector: Retail/eCommerce
    Technology
    Telecommunications
Work Experience

QA Engineering Professional | British Telecom (BT Group) | Gurugram, India 

  • Effectively managed and prioritized over 90+ product issues in the first 2.5 months, significantly enhancing project quality.
  • Unblocked the Digital team of 20 members in testing on internal URLs and documented the process, saving 7+ team hours
  • Refined QA guidelines and bug logging process, resulting in enhanced bug reports and insights for product improvements. 
  • Collaborated with Product, Engineering, Design, DevOps teams to ensure project quality, delivery, and functional requirements.
  • Selected by senior management to establish and lead a new QA Automation team, aligning strategies with product goals.

 

Software Quality Engineer – 2 | Adobe | Noida, India 

  • Analysed test runs for new products, tracked analytics for measuring KPIs, and managed defects in DC Acrobat Android team.
  • Led the testing of the DC-AEP Migration Project, impacting millions of active users; owned testing of critical features such as Share, Compress, and Combine. 
  • Developed high-quality automation, refined the share sanity suite reducing execution time by 75%, and Co-created screen recording functionality for automated tests during Adobe Hack Week 2022, cutting debug time by 40-50%.
  • Collaborated with Product Managers, UI/UX Designers, & other platform teams across time zones to enhance user experience.

 

Senior Software Engineer| ARCESIUM (DE Shaw & Co.) | Hyderabad, India 

  • Part of the Portfolio and Accounting team, responsible for testing the application and reporting defects. 

 

QA Engineer | PAYTM | Noida, India

  • Prioritized testing initiatives, maintained automation suite, created high-quality automation, and Tracked defects at the Payments Gateway QA Automation team comprising of 6-7 members.
  • Created a Slack Bot that saved 100% bandwidth for checking server status manually and Co-created a log validation utility for performing validations on server logs through automation, saving 100% bandwidth for manually checking the logs.
  • Collaborated with Product Managers, QA, and Developers and Mentored Interns to ensure high quality and timely delivery.

 

Associate QA | HCENTIVE (acquired by OPTUM) | Noida, India 

  • Responsible for developing and maintaining automation, analysing regression runs, and tracking and reporting issues
  • Contributed extensively to the MAHIX and NMHIX projects, improving automation pass percentage by more than 98%
  • Worked extensively with Business Analysts, QAs, Developers, & Scrum Masters in an Agile development environment.
Accomplishments
  • BRAVO (Sapphire) Award - HCENTIVE: Appreciated with a Cash Award “BRAVO (Sapphire)” with Recognition Reason “Compassion” and “Hard work” for exceptional contribution to the complex features of the MAHIX project, ensuring high quality and timely delivery (September 2019). 
  • Star of the Month Award - HCENTIVE: Bagged “Star of the Month” Award for outstanding contribution (June 2018). 
Education

B. Tech (Computer Science & Engineering) , Guru Gobind Singh Indraprastha University                                                    
 

Certificates

Product Management Essentials, Coursera

Mobile Testing - Appium, LinkedIn Learning

JAVA Training, APTECH  

C and CPP Programming language training, Spoken Tutorial, IIT Bombay

Co/Extra-curricular
  • Core Committee Member – ProdX (Product Management) Club at IIM A, Responsible for conducting knowledge sessions, creating newsletters, connecting with Alumni for events, etc.
  • Mentor, Adobe Work Experience Program 2023 – Part of the Adobe for Education Team, India, mentoring 6 school students on Role of AI in shaping the future of education and work (August 2023 – October 2023). 
  • Organized Undergraduate College Fest Event "Hack N Crack" as a Coordinator during GATES 2016 Annual-Techno Cultural Fest at GTBIT, New Delhi. 
  • Member, Entrepreneurship Development Cell – Onboarded sponsors for the college fest acquiring sponsorship worth Rs10000.
  • Community Service – Planted saplings in college premises as part of the NSS and NCC, aiming for a greener college campus. 
  • Participant, Anupam Kher’s Actor Prepares Digital Acting Course (2020).