Oracle India Pvt Ltd | Senior Applications Engineer | Bangalore
- Led strategic product enhancements with Product Managers and leadership, aligning growth with market demands to drive business outcomes and improve user satisfaction
- Negotiated and prioritized product features with 10+ global teams, leveraging AI analytics to drive market-specific enhancements and meet evolving client needs
- Spearheaded digital transformation by driving Agile adoption with Jira and sprint planning, achieving a 25% reduction in product release time, fostering faster innovation, and enhancing alignment across global teams
- Led customer-facing research to drive UI accessibility improvements, boosting usability for visually impaired users by 30%, expanding market adoption, and opening up-sell opportunities
- Utilized data analysis to develop and implement PL/SQL packages, enhancing database performance by 25%, ensuring data integrity, and streamlining operations by identifying and resolving key performance bottlenecks
Oracle India Pvt Ltd | Applications Engineer | Bangalore
- Drove end-to-end development of Oracle Fusion Cloud's Case Management, transforming customer service efficiency and elevating user experience for 600+ clients
- Orchestrated the rollout of multilingual support, expanding product reach to 30+ countries and increasing global user adoption by 20%, significantly enhancing customer engagement in diverse markets
- Increased customer satisfaction by 15% through the development of the Milestones feature, improving issue tracking and strengthening client involvement
- Streamlined workflows with the design and optimization of the Action Plans feature, resulting in a 10% increase in task management efficiency and significantly boosting operational productivity