Nupoor Sinha
Impact-driven leader with 11+ years of experience in program management, compliance and digital transformation across complex enterprise and government landscapes. Demonstrated success in executing large-scale programs, optimize operations, and enable digital systems to enhance performance and service delivery. Proficient in engaging senior leadership, managing critical enforcement and compliance projects and leading cross-functional teams to drive innovation and achieve transformational outcomes.
Work Experience:
11.5 Years
Industry:
Government & PSUs | Technology
Function:
General Management | Software Engineering
Commercial Tax Department (Gov of Bihar) | Patna and Bhojpur
- Assistant Commissioner State Tax
- Spearheaded strategy planning team formulating and executing initiatives that drove ₹292.15 crore GST collection (107% of target, 27% YoY growth), elevating the district to 6th rank in Bihar.
- Engaged with NIC and GSTN in end-to-end planning and execution of digital transformation post GST roll-out. Led client-side implementation of GST-PRIME and GST-SSO analytical platforms, shaping scope and refining workflows.
- Advised senior leadership (Additional Commissioner, Finance Secretary and State Finance Minister) on GST compliance strategy and policy alignment, incorporating business and administrative considerations.
- Led high-impact election programs, managing 350+ officials across departments, establishing integrated plans for awareness, monitoring, and MCC compliance – boosting voter turnout (49.46%).
- Directed 100+ enforcement staff across 24 check-posts, preventing illicit trade and cash movement during sensitive periods.
- Improved service delivery and operational efficiency across Mid-Day Meal, Indira Awas, and Nal-Jal Yojana by introducing digital monitoring systems, and real-time grievance resolution, enhancing reliability and citizen trust.
- Steered capacity-building programs on digital transformation and evolving GST policies, upskilling 75+ officials and 100+ business stakeholders.
- Handpicked by senior leadership to conduct risk and impact assessment of GST Council regulatory proposals on tax collection.
- Engaged with Chamber of Commerce and trade associations to identify business challenges, and developed collaborative solutions, achieving 100% return filing.
- Spearheaded data-led risk analysis of 5,000+ suspicious businesses to identify tax evasion patterns, conducted 30+ raids and 300+ business assessments, uncovering ₹100+ crore evasion.
- Designed Power BI dashboards to track revenue and work progress, enhancing reporting efficiency and improving workforce optimization by 20%.
- Designed data-led anti-evasion strategy using GST-Prime, e-Way Bill Analytics, GST-360, uncovering ₹75+ crore in evasion.
- Served as quasi-judicial authority by conducting 250+ hearings and issuing final orders on complex tax disputes.
- Chaired the Taxpayers' Grievance Redressal Committee ensuring timely and effective resolution of issues, promoting taxpayer-centric governance and reinforcing public trust.
Income tax Department, Jaipur and Pune
- Tax Assistant
- Coordinated administrative operations within the Assessment Unit ensuring timely processing of compliance notices, and assessment proceedings.
- Streamlined workflows by digitizing case records into query-enabled database, enhancing data retrieval efficiency by 30%.
- Mentored and trained 40+ junior staff on digital processing systems, elevating team productivity and operational consistency.
Publicis Sapient ( Digital business transformation and consulting)
- Associate Technology L1
- Developed core modules for an Agile-driven Performance Appraisal System (Java/MySQL), automating HR evaluation workflows and reducing manual effort by 60%.
- Murex developer at Sapient Global markets, built an in-house OTC equity derivatives product for trading and risk management.
- Spearheaded client requirement analysis across 2 agile projects, decreasing ambiguity by 20% through detailed documentation and collaborative workshops with key stakeholders.
- Ranked 93rd in 63rd BPSC Examination (Top 0.01%). Earned Pratibha Samman by Education Minister, Govt of Delhi.
- Contributed to GST revenue and 2024 Lok Sabha Elections; awarded by the Joint Commissioner State Tax.
- Rated outstanding (9.13/10) in annual appraisals 2023-2024, leading to top 1% recognition among peers.
- B.Tech(Information Technology), Malaviya National Institute of Technology, Jaipur
- Induction training on GST Act, 2017 at National Academy of Customs, Indirect Taxes & Narcotics, Patna
- Training in GST best practices at Netaji Subhash Administrative Training Institute, Govt of West Bengal
- Professional development course and training on Office procedure, GST Act 2017 and rules at Bihar Institute of Public Administration and Rural Development.
- Introduction to Generative AI – by Google cloud
- PGPX Head of The Committee for managing Gender Issues at IIM Ahmedabad.
- Junior Diploma in Kathak; Performed at prestigious platforms including Bihar Mahotsav, Organized by the Ministry of Culture
- Presented Kathak at the Kathak Utsav organized by Dikshastrotam at LTG Auditorium, New Delhi
- Served as the General Secretary of the Dramatics Society under the Creative Arts Society at MNIT, Jaipur and led the successful execution of ‘Kala-Darbaar’, a 3-day inter-college Dramatics festival.
- Served as Logistic head for MST – Malaviya Sports Tournament, a national level inter college sports event at NIT Jaipur overseeing venue arrangements, equipment management, and coordination of participant accommodations and transportation.
- Winner of Taal, the solo dance competition at NIT, Jaipur
- Winner of Resonance, the solo dance competition at NIT, Jaipur
- Successfully completed the Kheer Ganga Trek in Himachal Pradesh, navigating challenging terrains and high-altitude conditions to reach the scenic summit.