Param Veer Singh
Strategy and operations professional with 6.7 years in growth and commercial strategy, business transformation, and public administration. Worked as a Consultant, Team lead at Founder’s Office, and Manager at the Government of India. Led 20+ member teams, managed $10M P&L, and designed national-level public sector initiatives
Work Experience:
6.7 Years
Industry:
BFSI | Consulting | Government & PSUs
Function:
Consulting & Strategy | General Management
Renegade Insurance (US-based digital P&C insurance platform with nationwide operations across 48 states) | Atlanta, Georgia (Remote)
Team Lead, Founder’s Office - Renegade Insurance
- Optimized unit economics (Revenue per employee) by ~12% by strengthening new business pipeline, eliminating process bottlenecks across sales funnel, and re-structuring team structure at department-level
- Transformed an underperforming department (20+ members) into a high margin vertical (30% EBITDA positive) by implementing a robust go-to-market architecture and rationalizing operating costs
- Closed 2 of the 4 acquisition targets by collaborating with M&A team and screening acquisition targets, conducting due diligence, and negotiating deal structures
- Contributed 10% annual premium by designing and implementing market entry into 8 new niche commercial insurance sub- segments via establishing exclusive supplier contracts and customer segmentation
- Improved policy renewal rates from 81% to 94% by institutionalizing proactive account review, improving service delivery standards, and analysing key drivers of customer churn
Capacity Building Commission, Government of India (Government of India apex body driving civil service transformation under Mission Karmayogi) | New Delhi
Associate Manager
- Designed succession planning framework for 300+ strong CPSE ecosystem by building a leadership development program that included selection criteria, assessment framework and establishing evidence based leadership readiness outcomes
- Identified non-performing government training institutes by developing National Standards of Civil Service Training Institutions (NSCSTI) that diagnosed the organization health of 790+ training institutions
- Institutionalized role-based capacity building in central government by leading Capacity Needs Analysis across 9 Ministries and 40+ departments to diagnose competency gaps at individual and organisational and creating development roadmaps
- Facilitated Memorum of Understanding (MOUs) with 5 States and Union territories (UTs) that outlined CBC's engagement with to support implementation of capacity-building initiatives
EY GDS (Global consulting practice helping organizations drive strategy, transformation, and performance improvement) | Gurgaon
Associate Consulting - Business Consulting
- Managed account growth program across business consulting’s top [10/11] accounts, building a 5-KPI account-health framework that surfaced expansion opportunities and drove new revenue and account growth
- Redefined target customer segments and value proposition for financial services client through 20+ design-thinking workshops, feeding a growth strategy that lifted product adoption by ~75% across an 8,000+ user base
- Identified a ~9% ($800K) administration-cost reduction for an EMEA FMCG client by conducting thorough cost diagnosis and benchmarking it to industry standards to find inefficiencies
- Renegade Insurance : Fast tracked to Department Head within 7 months of joining as Associate, skipping 2 levels based on performance and impact
- Government of India : Received letter of appreciation from Hon’ble Prime Minister of India for work on National Standards for Civil Service Training Institutions
- EY : Conferred with EY Exceptional Client Service Award 2021, for building the GTM pipeline model adopted across the Business Consulting division
- B.Tech (Computer Science), United College of Engineering and Research, AKTU, Greater Noida
- French Level A2 Proficiency
- Member, Consult Club, IIM Ahmedabad
- Analyst, The World Bank: Diagnosed quality of and access to digital service delivery in Albania by analysing 70+ governance indicators
- Chief of Staff, Global Governance Initiative: Designed and ran the placement engine for a 153-member cohort targeting public policy, product management and consulting roles
- Content Writer, Pepper Content: Worked as freelance content writer Pepper Content’s inaugural batch of writers ; published 20+ reports and articles