Senior Consultant (Solution Delivery Lead) | Deloitte USI | Gurugram
- Led 15+ member teams, comprising L1-L2 analysts, threat intelligence specialists and engineers, managing 3,000+ security alerts monthly.
- Managed client onboardings, architectural interfacing and led biweekly sprints to deploy over 50 detection rules in 3 months to jumpstart cyber operations.
- Implemented data pipelines for Threat monitoring and intelligence operations.
- Developed new dashboards and implemented innovative solutions to resolve inefficiencies in ticket resolution processes, leading to a 35% reduction in resolution times.
- Led Quarterly Business Reviews with the Client CISO, providing dynamic KPI reports that enhanced monitoring and informed strategic decisions, ultimately driving client engagement and future business opportunities.
- Automated Periodic reports generation, saving 150+ analyst hours annually.
- Through audits, reduced alert volume by 40% while maintaining above 95% SLA compliance and ensuring quality.
- Collaborated with clients across various industries including finance, technology, healthcare, legal, retail and hospitality.
Consultant (Solution Delivery Associate & Advisor) | Deloitte USI | Gurugram
- Headed a team of 24 analysts to analyze system logs and resolve threat alerts.
- Led the implementation of Exabeam (cloud-based SaaS) for a multinational insurance firm, developed a MVP rollout plan, and conducted 20+ interviews to identify key pain points.
- Drove security telemetry systems migration to Google’s Cloud Security Suite for a technology client in 45 days.
- Optimized and automated investigation workflows for over 200 threat alerts, reducing escalation TAT by 40%.
- Boosted the True Positive ratio to 56% by leveraging operating metrics and tuning detection rules.
- Engineered 30+ alerts on Microsoft Defender for Endpoint to detect anomalous file executions on customer devices and servers.
- Led cross-functional collaboration between teams (engineering, intel, operations and hunt) to align cyber infrastructure with latest industry trends.
Analyst (Solution Delivery Analyst) | Deloitte USI | Hyderabad
- Leveraged 10+ tools to analyze logs and triage security alerts.
- Investigated threat alerts for 6 clients simultaneously in 24/7 shifts.
- Analyzed traffic patterns and suggested tunings aligned with MITRE frameworks, Cyber Kill Chain, and new evolving threats.
Learning Lead | Deloitte USI | Gurugram
- Onboarded and trained 100+ new L1 analysts in the Cyber division to get them client ready.
- Led interview drives for 50+ new hires.
- Designed bootcamps with 20+ training variations, workflows and formulated training material for 15+ tools.
- Held performance assessments, feedback sessions, and recommended improvement pathways.
- Reduced new hire onboarding time by 20% through a comprehensive training program overhaul.