Rishabhh Singh

Impact-driven Product-Software Engineer with 4.5+ years in Fintech and IT, skilled in designing high-performance SaaS and AI-based PaaS products. Proven problem-solver working with C-suite executives, cross-functional collaboration & stakeholder management.

Work Experience

Senior Software Engineer (Squad Lead) | ITILITE Technologies Private Limited | Bengaluru

  • Led the architecture, design, and development efforts to create scalable architectural components for a Travel & Expense SaaS platform built on Django framework
  • Managed end-to-end design and delivery of an automated User Deactivation and Email Notification System, resulting in ₹10 crores in cost savings and reducing 4000 man-hours for the technical support team
  • Collaborated with the CEO, CTO, and CPO to reduce Hotel and Flight Booking failures by 70%, mitigating client attrition and improving overall customer satisfaction through data-driven decision-making and stakeholder alignment
  • Partnered with Finance, PM, and Design teams to develop a comprehensive Financial Reporting module, enhancing product value and delivering key business insights to clients
  • Led and mentored a team of 5 engineers, enhancing technical design and business acumen, while implementing Agile practices that improved team efficiency from 60% to 80%


Engineer II, Machine Learning Engineer | American Express | Bengaluru

  • Engineered machine learning modules for American Express' proprietary Machine Learning Platform, MLStudio, contributing to the advancement of cutting-edge data-driven solutions.
  • Increased product adoption by 20% by designing and implementing a comprehensive suite of virtual environment commands for Jupyter Notebooks, significantly enhancing productivity and user experience.
  • Automated the end-to-end machine learning model retraining and deployment cycle by building a Scheduling system leveraging Apache Airflow/Oozie, resulting in a 30% increase in operational efficiency.
  • Revamped and elevated the application's logging system for a more efficient analysis of user interactions.


Software Developer | Outdu Mediatech Private Limited | Bengaluru

  • Developed Face Recognition and Vehicle Number Plate Recognition models using deep learning techniques (YOLO v2.0)
  • Designed an operating system for an embedded device (camera) using Yocto Project.
  • Writing device driver for fetching data from sensor modules like MPU9250 to use gyrometer data for video stabilization.
  • Designed the circuit network to bridge an image processor to an image sensor.
     

Engineer | Comviva Technologies Private Limited | Bengaluru

  • Boosted campaign success rate by 25% for Vodafone by developing a scalable, high-performance application with a recommendation system using K-Means for efficient campaign management
  • Improved response time of the application from 350ms to 250ms by designing a scalable system to store large number of MSISDNs.
  • Delivered key features, including transaction reports, and led deployments across multiple Vodafone sites, gaining valuable client-facing experience and managing project implementations
Accomplishments
  • Promoted to Squad Lead role at ITILITE: Promoted to Squad Lead role within a span of 4 months of joining the organization, leading a team of 5 employees.
  • Performer of the Quarter Shoutout at American Express: Performer Shoutout for developing solutions for Machine Learning Platform for Scheduling Jupyter Notebooks and Virtual Environment Suite.
Education

B. Tech (Electronics & Communication), Jamia Millia Islamia University, New Delhi

Certificates
  • Product Management - IBM 
  • Become a Product Manager 
  • Advanced Product Management: Vision, Strategy & Metrics 
  • Introduction to Generative AI – Google Cloud 
  • Digital Transformation with Google Cloud 
  • Fundamentals of Quantitative Modelling – Wharton
  • Private Equity and Venture Capital – Bocconi University 
  • Statistical Thinking for Data Science and Analytics – Columbia University 
  • Machine Learning for Data Science and Analytics – Columbia University 
  • Natural Language Processing, Nanodegree – Udacity 
  • Introduction to Computer Science and Programming Using Python - MIT 
  • Data Structures and Algorithms in Python 
Co/Extra-curricular
  • Core member of TechX club and Entrepreneurship Club, IIMA.
  • Led the college team to winning National Competition Enactus(Rookie League) in Mumbai, 2016.
  • Led the college team to winning National Competition “Innovate for a cause” by CIE (Center for Innovation and Entrepreneurship), Jamia Millia Islamia, 2016.
  • Cofounded “Bakpackerz” startup in college to organize budget trips for students
     

Quick Look

  • Work Experience: 4.5 Years
  • Previous Roles

    Senior Software Engineer, ITILITE Technologies Private Limited

    Engineer II, Machine Learning Engineer, American Express

  • Function : Analytics & Data Science
    Engineering & Maintainence
    Product Management/Development
  • Industry/Sector: Technology
Work Experience

Senior Software Engineer (Squad Lead) | ITILITE Technologies Private Limited | Bengaluru

  • Led the architecture, design, and development efforts to create scalable architectural components for a Travel & Expense SaaS platform built on Django framework
  • Managed end-to-end design and delivery of an automated User Deactivation and Email Notification System, resulting in ₹10 crores in cost savings and reducing 4000 man-hours for the technical support team
  • Collaborated with the CEO, CTO, and CPO to reduce Hotel and Flight Booking failures by 70%, mitigating client attrition and improving overall customer satisfaction through data-driven decision-making and stakeholder alignment
  • Partnered with Finance, PM, and Design teams to develop a comprehensive Financial Reporting module, enhancing product value and delivering key business insights to clients
  • Led and mentored a team of 5 engineers, enhancing technical design and business acumen, while implementing Agile practices that improved team efficiency from 60% to 80%


Engineer II, Machine Learning Engineer | American Express | Bengaluru

  • Engineered machine learning modules for American Express' proprietary Machine Learning Platform, MLStudio, contributing to the advancement of cutting-edge data-driven solutions.
  • Increased product adoption by 20% by designing and implementing a comprehensive suite of virtual environment commands for Jupyter Notebooks, significantly enhancing productivity and user experience.
  • Automated the end-to-end machine learning model retraining and deployment cycle by building a Scheduling system leveraging Apache Airflow/Oozie, resulting in a 30% increase in operational efficiency.
  • Revamped and elevated the application's logging system for a more efficient analysis of user interactions.


Software Developer | Outdu Mediatech Private Limited | Bengaluru

  • Developed Face Recognition and Vehicle Number Plate Recognition models using deep learning techniques (YOLO v2.0)
  • Designed an operating system for an embedded device (camera) using Yocto Project.
  • Writing device driver for fetching data from sensor modules like MPU9250 to use gyrometer data for video stabilization.
  • Designed the circuit network to bridge an image processor to an image sensor.
     

Engineer | Comviva Technologies Private Limited | Bengaluru

  • Boosted campaign success rate by 25% for Vodafone by developing a scalable, high-performance application with a recommendation system using K-Means for efficient campaign management
  • Improved response time of the application from 350ms to 250ms by designing a scalable system to store large number of MSISDNs.
  • Delivered key features, including transaction reports, and led deployments across multiple Vodafone sites, gaining valuable client-facing experience and managing project implementations
Accomplishments
  • Promoted to Squad Lead role at ITILITE: Promoted to Squad Lead role within a span of 4 months of joining the organization, leading a team of 5 employees.
  • Performer of the Quarter Shoutout at American Express: Performer Shoutout for developing solutions for Machine Learning Platform for Scheduling Jupyter Notebooks and Virtual Environment Suite.
Education

B. Tech (Electronics & Communication), Jamia Millia Islamia University, New Delhi

Certificates
  • Product Management - IBM 
  • Become a Product Manager 
  • Advanced Product Management: Vision, Strategy & Metrics 
  • Introduction to Generative AI – Google Cloud 
  • Digital Transformation with Google Cloud 
  • Fundamentals of Quantitative Modelling – Wharton
  • Private Equity and Venture Capital – Bocconi University 
  • Statistical Thinking for Data Science and Analytics – Columbia University 
  • Machine Learning for Data Science and Analytics – Columbia University 
  • Natural Language Processing, Nanodegree – Udacity 
  • Introduction to Computer Science and Programming Using Python - MIT 
  • Data Structures and Algorithms in Python 
Co/Extra-curricular
  • Core member of TechX club and Entrepreneurship Club, IIMA.
  • Led the college team to winning National Competition Enactus(Rookie League) in Mumbai, 2016.
  • Led the college team to winning National Competition “Innovate for a cause” by CIE (Center for Innovation and Entrepreneurship), Jamia Millia Islamia, 2016.
  • Cofounded “Bakpackerz” startup in college to organize budget trips for students