Roma Mishra
Impact-driven professional with a strong tech background and 6+ years of experience building enterprise-scale B2B solutions in the hospitality domain. Proven track record in driving global product rollouts, leading cross-functional teams, and delivering secure, high-impact applications. Adept at aligning technical execution with business goals to improve efficiency, client trust, and global product adoption across thousands of sites.
Work Experience:
6.6 Years
Industry:
Technology | Travel & Hospitality
Function:
Software Engineering
Work Experience
Oracle India Pvt. Ltd. | Hyderabad
- Software Developer 2
- Spearheaded global rollout of a hospitality management interface across 3,500+ international properties, enabling personalized guest recommendations that drove 100K+ new customer transactions and reduced billing disputes by 10% within six months.
- Designed, built, and deployed a security application integrated into a B2B hospitality tech product, improving the product's overall security rating from CRITICAL to LOW and safeguarding 330K+ global client systems from potential breaches.
- Orchestrated 48-hour on-site global deployment of an enterprise application at Marriott’s Hyderabad hub, resolving real-time crisis issues to ensure seamless onboarding under strict timelines. This successful launch enabled application adoption across 1,600+ sites in 70 countries.
- Led stakeholder engagement across a 15-member global team spread across 4 countries, including PMs, client leads and engineers, owned communication and alignment to drive hospitality strategies.
- Developed and integrated a tax configuration system for Australian clients into the enterprise platform, simplifying tax calculation overhead and resulting in 50K+ additional orders through improved outlet efficiency.
- Owned requirement management for high-priority accounts such as Starbucks and HMSHost, streamlining resolution of 50+ cross-system issues by coordinating across engineering, support, and product teams, ensuring business continuity and reinforcing client trust.
- Devised robust solutions to streamline petty cash inventory reporting, resolving in transaction mismatches across 38K+ global stores, improving financial transparency and trust.
- Software Developer 1
- Identified and resolved high-priority tax processing issues in the transaction system across 150+ global stores while ensuring GDPR compliance.
- Initiated audit to identify underused hardware assets and repurposed them into kiosk systems, saving ~$15K and improving resource efficiency.
- Proactively handled 2,000+ security concerns raised by security firms in our product design, ensuring industry standard security for our systems and resolving data breach concerns of our clients.
- Led sprint planning and agile execution for an 8-member team while mentoring peers and acting as POC for cross-functional teams, driving aligned delivery and accelerating development while ensuring client priorities.
Accomplishments
- Awarded Entry Scholarship among 157 candidates for PGPX 2025-26
- Won Oracle’s annual Hackathon 2021 among 50 teams for development of food ordering chatbot, enabling self-order by guests and reducing human resource requirement on site leading to faster turn around time to guests reducing check open-to-close time by 15%.
- Awarded a scholarship for higher education under Innovation in Science Pursuit for Inspired Research (INSPIRE) by the Govt of Maharashtra by virtue of performance within top 1% in class XII board examinations.
- Achieved the highest grade in the Maharashtra Intermediate Drawing Exam conducted by The Maharashtra State Board of Art Education in 2006. Every year 350,000 participants appear in this exam.
- Won the ‘ALL INDIA INTER AECS EXHIBITION’ (organized by Atomic Energy Education Society) in a social science project two consecutive years (2008 & 2009), where over 130 exhibits are features from 30 AEES schools all over India.
Education
- B.E (Computer Science Engineering) - Birla Institute of Technology, Mesra
Certification
Extra-curricular
- Coordinator of The Red Brick Summit 2025 , the annual management fest of IIM Ahmedabad.
- Volunteered at NSS (National Service Scheme) from 2012-16 where I actively participated in government-led community service initiatives, like distributing our handmade paper bags to retail shops in Ranchi to reduce plastic waste.
- Director of Literary Society, BIT Mesra 2015-2016.
- Organized ROSTRA 2016, a 3-day inter college national level literary fest.
- Active participant in kavi sammelan and youth parliament in Literary Society 2012-2015 in Rostra.
- Trained in Hindustani classical music at Akhil Bharatiya Gandharva Mahavidyalaya Mandal, Mumbai.