Associate Architect | Quantiphi Analytics | Bengaluru, India
- Engaged with clients to present and align on design strategies, successfully securing stakeholder buy-in and ensuring that project directions met client objectives and expectations.
- Spearheaded the POC and development of a multilingual closed-captioning SaaS product, driving product strategy and converting a $200M opportunity in the US sports entertainment industry.
- Designed a GenAI powered knowledge sharing system for a leading multinational bank, improving developer efficiency.
- Led a team of senior ML engineers to develop and implement AI/ML adoption strategies, driving seamless deployment and significantly enhancing operational efficiency for multiple clients
Machine Learning Research Engineer | Cyllid Technologies Pvt Ltd (Skit.ai – erst. Vernacular.ai) | Bengaluru, India
- Led the development and execution of the product strategy and roadmap for Automatic Speech Recognition (ASR) systems in Contact Center Automation, overseeing feature planning, prioritization, and the design of new capabilities.
- Spearheaded the development of an AI-powered ASR system, improving speech recognition accuracy by 72%, focusing on enhancing customer satisfaction and minimizing errors through data-driven decision making.
- Redesigned ASR architecture, reducing operational costs by 70% and improving downstream system performance by over 10%..
- Led initiatives to improve downstream Intent and Entity capture performance across various clients’ deployments.
- Organized and led regular learning sessions for team members, enhancing their technical expertise and fostering a culture of continuous learning within the team
Machine Learning Engineer | Gnani Innovations Pvt Ltd (Gnani.ai) | Bengaluru, India
- Led the development strategy for new ASR technologies, enhancing contact center capacity by 67% through Conversational AI systems.
- Defined and implemented the product vision for a Multilingual Conversational AI Framework, positioning it as the core competency for customer service automation and analytics.
- Developed a Deep Learning-based Speech Activity Detection System for processing speech in noisy environments to enhance client UX
Software Engineer 3 | CE Info Systems Pvt Ltd (MapmyIndia) | Bengaluru, India
- Orchestrated the creation of a Data Science division, enhancing the organization’s competency in AI/ML
- Developed an Automatic Object Location and Recognition System, reducing manual tagging time by 38%.
- Built a Point of Interest Classification System for GIS, eliminating the manual identification process and optimizing TAT by 79%
- Developed Satellite Image Segmentation system, improving the data update rate of building, green cover, waterbody, and road data
- Automated scene text detection and recognition in vehicle survey images, reducing tagging workload by 60%