Automatic Data Processing (Global leader in HR and Payroll solutions) | Chennai

• Technical Product Manager – Site Reliability Engineering
  • Owned backlog and delivery priorities for the Site Reliability Engineering team supporting large-scale cloud-hosted HCM platforms, balancing reliability, cost and customer experience.
  • Introduced automated observability and bot-driven monitoring, freeing 40 hours/week of effort and improving incident response.
  • Implemented governance and operational frameworks that improved incident response consistency, reduced downtime and strengthened production stability - reinforcing client trust and service reliability.
     
• Senior Technical Project Manager (Program Management) – Engineering Reliability
  • Led delivery roadmap for DevOps and Site Reliability Engineering teams (40+ team members), supporting global enterprise customers with strict SLA and availability targets.
  • Directed a global cloud resiliency and disaster recovery transformation, coordinating multi-region teams to improve RPO/RTO from 8 to 2 hours across critical customer-facing workloads.
  • Partnered with cloud infrastructure teams to optimize hosting costs, achieving monthly savings of ~$480K through strategic cost-reduction initiatives.
  • Built standardized multi-region spin-up and certification mechanisms, enabling repeatable onboarding and integrations for customers across Asia, Europe and Australia.
  • Delivered a unified CI/CD pipeline integrating product and platform deployments, eliminating manual client upgrade efforts. Transitioned from continuous delivery to controlled releases, reducing deployment time by 20%.
  • Led weekly blameless Incident Review Meetings, implemented robust change and access management processes, and reduced toil in incident management process by 12.5%.
     
• Technical Project Manager (Product Management) – Federation
  • Led go-to-market strategy and product roadmap for country-specific HCM solutions across Australia, Chile, and the UK by leading cross-functional teams through discovery, design and launch phases.
  • Accelerated time-to-market for country-specific minimum viable products (MVPs) from concept to go-live in 6 months through standardized delivery models and agile execution models, enabling faster international expansion.
  • Designed and delivered structured onboarding and technical training programs to scale engineering capability and productivity.
     
• Project Leader – Professional Services
  • Owned demand, capacity and workforce planning for an offshore delivery team of 16 engineers, using dashboards to manage 20+ concurrent client product workstreams per quarter and drive productivity improvements for UK-based enterprise clients. 
  • Enhanced operational efficiency by automating tasks and conducting Kaizen business process improvement workshops, driving a 12% increase in team productivity.
  • Developed performance dashboards for revenue tracking, resource forecasting, cost governance and risk assessment metrics, providing actionable insights to support data-driven decision-making.
     
• Team Leader – Professional Services
  • Managed and developed a 5-member engineering team serving 15 clients annually. Led performance reviews, skills development, and delivery quality assurance across multiple customer implementations. 
  • Developed and implemented a comprehensive onboarding and training program for all new departmental hires, accelerating ramp-up time and ensuring consistent skill development.
     

Vizual Business Tools (UK HR solutions provider) | Chennai, Toronto

• Application Developer – Professional Services
  • Partnered with a Canadian organization to develop a new human capital management solution onsite, accelerating market readiness by building complex features and empowering development, presales and business teams.
  • Built customized modules aligned with large-enterprise HR and Payroll requirements. 

• Consistent high performer with multiple awards for results-driven, innovative and collaborative deliverables in ADP.
• Secured state 6th rank in Higher Secondary Examination in Science stream.

• B.E. (Electronics & Communication Engineering) – Anna University, Chennai

• Lean Six Sigma Green Belt, KPMG
• Professional Scrum Product Owner, Scrum.org

• Vertical head in the Placement Committee of IIM Ahmedabad for PGPX program.
• Speaker at Product Management 101 session held by ProdMan club in IIM Ahmedabad.