Live Project | Consulting |Persistent Systems
- Developed consulting offerings and delivered comprehensive sales enablement materials for Generative AI use cases in SDLC that effectively communicate key differentiators and value propositions
- Designing strategies for AI-driven transformation in the Software Development Life Cycle (SDLC) through tools such as SASVA, aligning AI solutions with measurable improvements in engineering productivity and operational efficiency
- Collaborate with consulting leaders and SMEs from Persistent to offer actionable insights and clear frameworks for adopting AI solutions, ensuring streamlined implementation and measurable results
Product Management Intern | Omniful
- Interned at Omniful, a B2B SaaS platform focused on real-time inventory management, defining product vision and strategy based on customer insights.
- Led feature enhancements, which resulted in a 15% increase in customer retention through targeted improvements.
- Collaborated with cross-functional teams to establish release criteria, boosting customer acquisition by 12%
Deputy Manager| State bank Of India | Delhi
- Effectively managed a credit portfolio of INR 175 Cr., demonstrating exceptional skills in credit risk management, proactive monitoring, and strategic decision-making to maintain a commendably low NPA ratio of 0.6%.
- Demonstrated exceptional leadership by rehabilitating 50+ COVID-19-impacted MSME businesses through rapid sanctioning of credit facilities. Led a team of 2 to source and underwrite these facilities with an impressive 1-day Turnaround Time (TAT)
- Skillfully executed customer outreach campaigns and financial literacy initiatives, resulting in the successful enrollment of 2000+ clients onto the Indian Government's social security schemes
- Led comprehensive training on digital banking products and risk management for 60+new hires, boosting team productivity by 25%
- Leveraged in-depth client relationships and a deep understanding of customer needs to develop and customize SME loan packages, resulting in a 20% increase in loan uptake. This tailored approach strengthened client loyalty and ensured that offerings were aligned with specific client business requirements.
- Achieved a 15% reduction in marketing costs by implementing a CRM-driven targeted acquisition strategy. This approach enhanced overall efficiency and improved lead conversion rates by 20%, optimizing resource allocation while maximizing customer engagement.
- Collaborated closely with product development teams to introduce greater loan flexibility, enabling customized repayment structures and terms. This strategic enhancement increased repeat business by 25% among commercial clients, fostering long-term client relationships and reinforcing brand loyalty.
- Spearheaded a comprehensive omni-channel approach for the e-finance division, optimizing customer touchpoints across mobile, web, and branch services. This initiative led to a 40% surge in digital engagement, making financial services more accessible and convenient for clients through their preferred channels
- Utilized persona mapping and launched tailored marketing campaigns to expand the client base in underpenetrated market segments, resulting in a 20% growth in portfolio size. This targeted strategy allowed for better market penetration and captured a broader audience of potential clients.
- Launched data-driven cross-selling campaigns focused on bundled financial products, such as insurance and investment products, achieving a 30% increase in sales. This initiative maximized revenue from existing clients and provided them with comprehensive financial solutions.
- Conducted in-depth market research to uncover customer pain points in the MSME lending sector, informing feature prioritization and shaping the product roadmap, which resulted in a 15% increase in adoption
- Facilitated the sanctioning of ₹25 crore in sustainable finance products to support environmentally responsible projects, including renewable energy, waste management, and eco-friendly initiatives, fostering green economic growth
Assistant Manager | State Bank Of India | Delhi .
- Successfully transitioned over 750 customers to the SME Digital Business Loan portal, significantly enhancing digital adoption by 30%. This migration streamlined workflows, reducing manual processing time by 20% and enabling faster, more efficient service delivery for SME clients.
- Successfully managed all facets of branch operations, serving a clientele of over 20,000, with a focus on maintaining exceptional customer relationships
- Evaluated start-up ideas for Start-up Business Loan Scheme by conducting in-depth financial analysis, market research, and feasibility studies, including an evaluation of trends, regulatory compliance, and site inspections
- Spearheaded targeted marketing initiatives to engage over 10,000 rural clients, increasing engagement with agricultural solutions by 30% and driving adoption across key regions through tailored outreach strategies.
- Executed comprehensive go-to-market strategies for retail loans, utilizing omnichannel engagement to boost portfolio growth by ₹30 Cr, effectively reaching customers through multiple touchpoints for greater impact.
- Established partnerships with educational institutions, designing tailored marketing approaches that led to a 20% increase in loan applications, expanding reach among younger demographics and educational sectors.
- Led a team of 10 in driving ₹50 Cr in branch sales by implementing strategic initiatives and enhancing cross-selling efforts, fostering a collaborative environment focused on meeting and exceeding sales targets.
- Successfully onboarded 300+ vendors for the SBI e-Vendor Finance program, expanding the digital financing network and significantly increasing adoption across key industrial sectors.
- Managed segmented campaigns tailored to customer journey stages in the retail loan sector, resulting in a 10% increase in application completion rates by aligning marketing efforts with customer needs at each stage
- Leveraged client relationships to tailor SME loan packages, boosting loan uptake by 20%. Reduced marketing costs by 15% through CRM-driven targeting, improving lead conversion by 20%. Collaborated with product teams to add loan flexibility, driving a 25% increase in repeat business among commercial clients.
- Enhanced digital engagement by 40% using an omni-channel e-finance strategy across mobile, web, and branch services. Expanded client base in underpenetrated segments via persona mapping and targeted campaigns, achieving 20% portfolio growth.
- Launched data-driven cross-selling initiatives, resulting in a 30% increase in bundled product sales, including insurance and investments.
Associate design Engineer II | Fluor Daniel India | Delhi
- Developed 3D model of the project and independently issued 250 drawings for fabrication in Northwest RedWater Project (project worth $1 bn).
- Utilized Fluor’s Business Risk Management Framework (BRMF) for comprehensive risk analysis in KIPIC Al-Zour Project, Kuwait
- Realized a time saving of more than 10,000 effort hours by automating work processes resulting in a drastic 75% reduction in replication work
- Led procurement activities for piping materials, coordinating with vendors to ensure timely and cost-effective deliveries, which reduced material delays by 20% on high-value projects
- Worked closely with cross-functional teams in engineering, procurement, and construction, resolving 95% of inter-disciplinary issues proactively and contributing to smoother project handovers
- Conducted rigorous quality checks and ensured adherence to industry standards (ASME, API) in all designs, achieving a 100% compliance rate in third-party audits across multiple projects
- Implemented optimised digital workflows, cutting documentation processing times by 30%, which enabled faster approvals and reduced bottlenecks in project execution
- Contributed to Fluor’s talent development by training new engineers on best practices in piping design and material management, resulting in a 15% improvement in team productivity and capability
- Developed project execution strategy and successfully orchestrated smooth transfer of work for KIPIC Al-Zour project (worth $6 bn) from Fluor's Amsterdam office to New Delhi office and efficiently synchronized operations between two offices
- Led Client model reviews with Fluor Al Karaana Petrochemicals Complex , Qatar Petrochemicals for a $ 25.8 Mn project to demonstrate conformance on all project related milestones