One Year Full Time MBA (PGPX)




Shivam Garg

Shivam Garg

Impact-oriented professional with background in driving business growth, from conceptualization to revenue generation. Led dynamic teams, drove expansions, optimized supply, managed key accounts & projects across retail & ecommerce.

Work Experience

 Program Manager, Sales & Marketing | JRD Holdings Private Limited | Gurgaon          

  • Managed a team of 5 to drive revenue & growth initiatives for corporate catering brand, GrubChef, achieving a 90% customer growth & 78% revenue surge from ₹1.2 Cr in Jan ‘23 to ₹2.1 Cr in Aug ’23.
  • Researched, designed & managed product development for a food ordering & cafeteria management application to enhance value proposition for potential customers while saving ₹25 Lacs annually on technology partners.
  • Implemented digital marketing initiatives (SEO and SMM) leading to enhanced brand awareness.                

 Entrepreneur in Residence, Sales & Marketing | JRD Holdings Private Limited | Gurgaon

  • Conceptualized & implemented 3 website builds, boosting brand assets for sales & marketing. 
  • Developed growth and sales strategy for catering services brand - GrubChef, to target corporate customers, resulting in the brand serving 110k meals & generating ~₹2+ Cr in sales (monthly average). 
  • Led digital transformation of retail processes (customer feedback & POS) through integration of latest technologies. 

 Category Manager, Business Operations |Company | Gurgaon 

  • Led a team of 15 associates to manage category with a supply of 3300 technicians, generating ₹100+ Cr revenue annually and registering 1.8x Y-o-Y growth in the category.
  • Identified and managed supply channels, utilized pricing levers, introduced new offerings and expanded geographies to scale the category in terms of volume and revenue.  
  • Implemented strategies to reduce avg. business loss from 9% to 6% worth ~₹1.7 Cr by monitoring category’s fulfillment metrics (KPI) & executing insights generated from data analysis in SQL & Advanced Excel. 
  • Developed & scaled 2nd highest selling SKU in AC Service (Anti-Rust Service) from concept to revenue in 5 cities.

Strategic Account Manager, Sales & Marketing | Titan Biotech, India ( peptech biosciences) | Delhi

  • Drove B2B sales for North India, acquired 60+ F&B & FMCG enterprise clients leading to ₹1.2 Cr in revenue. 
  • Enabled new sales channel for Nutraceuticals by scouting 3rd party manufacturers of top sellers on ecommerce, leading to the new revenue stream generating ₹1.5 Cr (15% of category revenue).

 Senior Sales Manager-Sales Manager, Sales & Marketing | Swiggy |  Gurgaon

  • Built supply by acquiring 400+ priority restaurants & facilitated Tier II city expansions by hunting legendary brands & b of 20.
  • Managed business growth of 150+ key accounts by optimizing customer conversion funnel & implementing marketing campaigns, leading to growth in daily order volume from 4,000 to 12,250 (1.5x of avg growth rate). 
  • Saved 250+ person hours per month for the sales team by implementing a project to automate client reports.
Accomplishments
  • Stellar Performance Recognition, JRD : Received for successful growth of nascent brand GrubChef, achieving 78% revenue surge in 2023 (given to 1 employee among ~50 in upper management)
  • Heavy Lifter Award, Urban Company : Received Heavy Lifter award twice in 2021-22 for funnel excellence in partner onboarding (given to ~4 employees within the Appliances team of 150)

 

 

 

Education

Bachelor of Engineering, Electronics & Communication, Thapar University

Certificates
  • Google Data Analytics Professional Certificate, Google-Coursera
  • Lean Six Sigma Green Belt, KPMG
Co/Extra-curricular
  • AIESEC (2015) - Vice President Business Development – Led a team of 80+ to generate INR 10 Lac in revenue, facilitate international exchange for 10+ participants, and organize 2 social events (1000+ attendees) & 4 conferences. 
  • Arpan Prayas Foundation – Member of the NGO, worked towards welfare of 500+ underprivileged women, children, specially abled conducting education, health, hygiene and happiness drives
  • ENGin Volunteer – helped a Ukrainian undergrad student speak English fluently

Quick Look

  • Work Experience: 5.5 Years
  • Previous Roles

    Program Manager, Sales & Marketing , JRD Holdings Private Limited 

    Category Manager, Business Operations , Urban Company 

     

  • Function : General Management
    Sales & Marketing
    Strategy
  • Industry/Sector: FMCG/CPG
    Retail/eCommerce
Work Experience

 Program Manager, Sales & Marketing | JRD Holdings Private Limited | Gurgaon          

  • Managed a team of 5 to drive revenue & growth initiatives for corporate catering brand, GrubChef, achieving a 90% customer growth & 78% revenue surge from ₹1.2 Cr in Jan ‘23 to ₹2.1 Cr in Aug ’23.
  • Researched, designed & managed product development for a food ordering & cafeteria management application to enhance value proposition for potential customers while saving ₹25 Lacs annually on technology partners.
  • Implemented digital marketing initiatives (SEO and SMM) leading to enhanced brand awareness.                

 Entrepreneur in Residence, Sales & Marketing | JRD Holdings Private Limited | Gurgaon

  • Conceptualized & implemented 3 website builds, boosting brand assets for sales & marketing. 
  • Developed growth and sales strategy for catering services brand - GrubChef, to target corporate customers, resulting in the brand serving 110k meals & generating ~₹2+ Cr in sales (monthly average). 
  • Led digital transformation of retail processes (customer feedback & POS) through integration of latest technologies. 

 Category Manager, Business Operations |Company | Gurgaon 

  • Led a team of 15 associates to manage category with a supply of 3300 technicians, generating ₹100+ Cr revenue annually and registering 1.8x Y-o-Y growth in the category.
  • Identified and managed supply channels, utilized pricing levers, introduced new offerings and expanded geographies to scale the category in terms of volume and revenue.  
  • Implemented strategies to reduce avg. business loss from 9% to 6% worth ~₹1.7 Cr by monitoring category’s fulfillment metrics (KPI) & executing insights generated from data analysis in SQL & Advanced Excel. 
  • Developed & scaled 2nd highest selling SKU in AC Service (Anti-Rust Service) from concept to revenue in 5 cities.

Strategic Account Manager, Sales & Marketing | Titan Biotech, India ( peptech biosciences) | Delhi

  • Drove B2B sales for North India, acquired 60+ F&B & FMCG enterprise clients leading to ₹1.2 Cr in revenue. 
  • Enabled new sales channel for Nutraceuticals by scouting 3rd party manufacturers of top sellers on ecommerce, leading to the new revenue stream generating ₹1.5 Cr (15% of category revenue).

 Senior Sales Manager-Sales Manager, Sales & Marketing | Swiggy |  Gurgaon

  • Built supply by acquiring 400+ priority restaurants & facilitated Tier II city expansions by hunting legendary brands & b of 20.
  • Managed business growth of 150+ key accounts by optimizing customer conversion funnel & implementing marketing campaigns, leading to growth in daily order volume from 4,000 to 12,250 (1.5x of avg growth rate). 
  • Saved 250+ person hours per month for the sales team by implementing a project to automate client reports.
Accomplishments
  • Stellar Performance Recognition, JRD : Received for successful growth of nascent brand GrubChef, achieving 78% revenue surge in 2023 (given to 1 employee among ~50 in upper management)
  • Heavy Lifter Award, Urban Company : Received Heavy Lifter award twice in 2021-22 for funnel excellence in partner onboarding (given to ~4 employees within the Appliances team of 150)

 

 

 

Education

Bachelor of Engineering, Electronics & Communication, Thapar University

Certificates
  • Google Data Analytics Professional Certificate, Google-Coursera
  • Lean Six Sigma Green Belt, KPMG
Co/Extra-curricular
  • AIESEC (2015) - Vice President Business Development – Led a team of 80+ to generate INR 10 Lac in revenue, facilitate international exchange for 10+ participants, and organize 2 social events (1000+ attendees) & 4 conferences. 
  • Arpan Prayas Foundation – Member of the NGO, worked towards welfare of 500+ underprivileged women, children, specially abled conducting education, health, hygiene and happiness drives
  • ENGin Volunteer – helped a Ukrainian undergrad student speak English fluently