Deloitte & Touche Assurance and Enterprise Risk Services (Part of Deloitte, a global professional services network) | Gurugram, India

• Senior Solution Advisor - Cyber Risk
  • Led 5 Request for Proposals and Statement of Work and contributed to 20+ proposals, achieving 80% conversion rate with average client revenue of $3M (up to $8M); conducted in-depth business analysis, solution design, budget forecasting, and resource planning to craft tailored Identity and Access Management (IAM) proposals. Actively engaged in client workshops and strategic pitches to secure new business.
  • Managed end-to-end implementation of enterprise-wide IAM solution across 5+ business units for a Fortune 500 firm managing $700B+ in assets, reducing access provisioning time by 75% for over 80,000 users.
  • Consistently demonstrated trust and delivered high-quality outcomes to the client by the team, resulting in a $160M, 7-year contract renewal across cybersecurity services, including $80M dedicated to Identity Governance and Administration (IGA); engagement delivered approximately 40% profit margin for the employer.
  • Led a 6-member global delivery team, driving solution design and execution through structured leadership, agile practices, and clear workstream ownership; managed timelines, work allocation, and quality reviews to ensure on-time delivery of implementation and operational modules.
  • Partnered with senior client stakeholders (CTSO, CVP) and Deloitte leadership (MD, SM) to align on strategy, gather requirements, and deliver IAM solutions by integrating 50+ processes into IAM, automating end-to-end user lifecycle.
  • Mentored and managed a team of 5 analysts, driving performance through structured evaluations, developmental feedback and personalised coaching, resulting in enhanced team capability and individual growth.
  • Conducted 80+ interviews to evaluate and identify high-potential candidates, contributing to Deloitte’s talent acquisition efforts and helping build strong, future-ready teams.
  • Provided career counselling and mentorship to 5 professionals, directly contributing to their promotions at Deloitte by guiding professional delopment, goal alignment, and performance enhancement.
  • Facilitated 10+ onboarding bootcamps for new and lateral hires, mentoring and enabling 100+ professionals to ramp up on IGA technologies and client-specific needs; actively contributed to training program delivery, design and development of learning materials to accelerate knowledge transfer and productivity.
     
• Lead Solution Advisor
  • Enhanced the capability of an in-house GenAI model by analyzing common business needs and curating 35 high-quality IGA artefacts; enabled faster generation of IGA deliverables by training the model to produce contextually relevant outputs, improving efficiency and knowledge reuse.
  • Led UAT Defects Management for the Security team, developing testing strategy, identifying enhancements, and coordinating with Application, Build, and Deployment teams to ensure a defect-free UAT environment; managed day-to-day progress and guided a 3-member team.
  • Implemented Role-Based Access Control (RBAC) across 80% of enterprise applications, eliminating access creep and reducing audit exceptions by 95%.
  • Spearheaded digital transformation through IAM solution implementation, replacing manual access provisioning for 4 newly acquired boutique firms; delivered seamless integration and enabled scalable, secure onboarding post-merger.
  • Reduced turnaround time by 85% by automating Service account creation, streamlining a multi-day, cross-team manual process into a 5–7 minute workflow; enhancing consistency and strengthening compliance.
  • Proactively initiated and led client discussions to identify inefficiencies in the production release process; recommended and implemented improvements that streamlined workflows and enhanced release efficiency.
  • Achieved 100% compliance across 20 defined Service Level Objectives (SLOs) spanning multiple services, ensuring consistent performance and service reliability.
  • Drove a 32% reduction in incidents, contributing to sustained improvements in platform stability and operational reliability.
  • Drafted 15+ process documents and guidelines to formalize legacy access management features, accelerating new team members onboarding and preserving critical institutional knowledge.
     
• Solution Advisor
  • Researched, analyzed, and consolidated 11 KPIs and 11 KRIs for the IGA program from a business lens; identified process bottlenecks, benchmarked industry standards, and presented insights to Deloitte leadership to support customer acquisition, sales forecasting, and pricing strategy decisions.
  • Managed and mentored a 4-member global IAM team for Functional Security Testing, coordinating end-to-end with onshore and client teams; defined testing scope, timelines, and methodology to ensure successful execution across the delivery lifecycle.
  • Delivered IAM solution for a global healthcare client by integrating with ServiceNow to automate ticket-based access requests; achieved 70% reduction in SLA breaches and 15% operational effort savings. Enabled 24% YoY growth in service requests, reflecting increased service catalogue maturity.
  • Led migration of 85K user identities and legacy systems to a cloud-based IAM platform, consolidating identity stores and improving access governance reliability by 95%; reduced annual maintenance costs by $200K and ensured 99% application availability. Enhanced user experience and security through SSO and federation with sub-1-second response times, boosting scalability and administrative efficiency.
  • Streamlined and automated quarterly access reviews for 85K identities, eliminating 450+ manual hours per quarter, reducing review cycle time by 60%, and achieving 100% audit compliance.
  • Analyzed 6+ emerging business trends transforming IAM methodologies; presented strategic insights and innovative solution approaches to Deloitte’s senior leadership to address evolving identity and access challenges in a digitally interconnected environment.
     
• Associate Analyst
  • Provided strategic guidance to clients to strengthen cybersecurity posture through timely and appropriate access provisioning, resulting in enhanced resilience and maturity of access management frameworks.
  • Automated user verification process, reducing manual effort by 75% and enhancing operational efficiency and accuracy.
  • Achieved 90% reduction in term/transfer violations by strengthening access controls and improving user lifecycle management.
  • Designed and implemented complex client requirements ranging from web service identity creation to the entire lifecycle of a user in the organisation using the IGA tool (SailPoint).
  • Achieved 90% reduction in manual provisioning effort by automating user lifecycle management across HR and IT, ensuring employee productivity from Day 0.
  • Developed and deployed an automated application onboarding framework, reducing onboarding time by 90% and ensuring consistent, standardized integrations with minimal manual involvement.
  • Collaborated directly with the client’s Director and senior leadership to deliver executive dashboards and presentations showcasing key IAM KPIs, enabling real-time, data-driven insights for C-level decision-making.
  • Integrated IAM platform with various HRMS systems to enable real-time identity synchronization, reducing user onboarding time from 4 days to under half a day and improving operational agility.
  • Led end-to-end planning and execution of two high-profile leadership visits - one for client leadership and another for Deloitte US executive leadership - managing cross-functional teams of 7 and 10 members, respectively, to ensure seamless coordination and impactful engagement.
     
• Analyst
  • Independently delivered an enterprise-wide IGA solution for a $40B Australian bank, securing 14K+ identities and 50+ critical applications across global operations from the employer end; generated $3M in revenue through successful implementation.
  • Configured and implemented key identity management features in SailPoint, including lifecycle management, access reviews, SoD controls, RBAC, and application integrations to enhance security and compliance.
  • Developed and maintained comprehensive design and operations support documentation, along with detailed Excel-based solution records; delivered impactful PowerPoint presentations to clients to support new proposals and drive solution adoption.
  • Developed LCM events and workflows, quick links, custom rules, identity mappings, reports, forms and provisioning policies.

• Earned three consecutive promotions in three years by leading high-impact IGA initiatives, driving strategic security programs, optimizing enterprise security posture, and building high-performing cross-functional teams
• Received Deloitte’s ‘Outstanding Performance Award’ for exceptional commitment and consistently delivering above-and-beyond, high-impact results
• Recognized with Deloitte’s ‘Applause Award’ four times for consistently exceeding performance expectations and delivering exceptional client value
• Awarded Deloitte’s ‘Spot Award’ five times for outstanding client service and dedication
• Secured 2nd rank in the Department of Information Technology at UIET (2013–2017); felicitated by Honourable Ex–Vice President of India, Shri M. Venkaiah Naidu, at Panjab University’s Annual Topper’s Convocation.
• Received a Letter of Appreciation from the Director of UIET for leading data collection and analysis efforts for institutional surveys, contributing to the college’s improved rankings in prominent national publications
• Awarded the prestigious RBI Golden Jubilee Scholarship for 5 consecutive years in recognition of outstanding academic performance

• Bachelor of Engineering in Information Technology - University Institute of Engineering and Technology, Panjab University | Chandigarh

• Certified ScrumMaster (CSM) by Scrum Alliance
• Project Management by Google
• Strategy Consulting Virtual Experience Program by BCG
• Lean Six Sigma White Belt Certification by Six Sigma Society
• Six Sigma Yellow Belt Certification by the University System of Georgia
• AWS Certified Cloud Practitioner by Amazon
• SailPoint Certified IdentityIQ Engineer

• Led a 10-member marketing team as Marketing Head, Rotaract Club of UIET, driving brand visibility, promoting social initiatives, and securing INR 40,000 in sponsorships
• Spearheaded 60-day media promotions across 3 cities for 12 college events as Marketing Head, Brand Promotion Committee of UIET; drove outreach by coordinating with 5 national newspapers and 3 regional sponsors, and organized orientation for the incoming batch
• Completed 120 hours of community service with NSS (2015–2016), contributing to sustainability and public health through tree plantation drives, blood donation camps, sanitation initiatives, and environmental surveys
• Served as Sub-head, Publicity Committee – Jhankaar (Annual Cultural Fest, Panjab University); led 28 volunteers to drive online and on-campus promotional campaigns across colleges in Chandigarh