Associate, Consumer Banking | Goldman Sachs | Bengaluru
- Credit & Fraud Strategy Implementation: Led the development and execution of credit and fraud decisioning strategies for Apple Card, including integrating AI models. This initiative was projected to save $65M over 10 years by enhancing decision accuracy and reducing exposure to high-risk customers.
- AI-Driven Risk Mitigation: Led the integration and deployment of machine learning models for fraud detection and delinquency prevention as part of the Apple Card decisioning system. These models were projected to contribute to a 15% reduction in credit loss rates, with an estimated financial impact of $25M over 5 years.
- APR Strategy Optimization: Collaborated with cross-functional teams from Apple and Goldman Sachs to implement changes to credit card APR bands in response to macroeconomic shifts., driving $5M in savings over three years.
- Apple New Product Days: Led the implementation of customized credit strategies for pre-orders during Apple product launches, resulting in a $5M annual revenue impact. Suggested key credit strategy improvements, which were acknowledged by senior stakeholders for enhancing launch success.
- System Migration & Codebase Overhaul: Directed a migration to a no-code SaaS platform, resulting in $10M in annual cost savings. This migration improved system tractability, client support, and operational efficiency.
- Fraud Detection & Compliance Enhancement: Revamped fraud detection workflows, integrating new ID verification systems that led to $5M in fraud savings and prevented $1M in potential compliance breaches.
- Regression Testing Framework Development: Revamped the regression testing framework for personal loans, automating testing processes and reducing testing time by 90%. This significantly accelerated time-to-market for new features and improved overall product release efficiency.
- Advisory Role in Fraud Detection: Simplified fraud detection logic, reducing system complexity by 20% and improving operational efficiency with a 40% faster processing time. The solution was adopted, resulting in a 10% decrease in fraud review times and smoother cross-team implementation.
Software Engineer, Development | HSBC | Hyderabad
- Global Card Operations Support: Proactively managed and supported global card operations across 12 countries, preventing system outages and saving $0.5M through early issue identification and resolution.
- COVID-19 Hardship Program: Spearheaded the backend development for customer hardship programs during the pandemic, benefiting over 1M customers and contributing to $10M in financial relief.
- NFC Payment Integration: Led the backend integration of Samsung Pay and Apple Pay for NFC transactions in Singapore and Vietnam, driving digital adoption for 2M customers.
- Testing Automation: Automated testing scenarios for credit card portfolios in MENA and Singapore, reducing testing times by 90% and accelerating release cycles.