Cognizant (Global IT services and digital transformation company) | Hyderabad

• Senior Associate (Projects) - Digital Commerce
  • Orchestrated cloud-based rollouts across ~3,000 stores for a B2C e-commerce platform of a leading US quick-service restaurant chain, aligning cross-functional teams to ensure go-to-market readiness and seamless release execution.
  • Reduced cloud costs by ~45% during off-peak periods and ensured uninterrupted service during traffic surges by implementing autoscaling (HPA) in GKE.
  • Prevented over 90% potential revenue loss during high-traffic retail events by automating surge response, reducing downtime from 72 to under 10 minutes and improving platform stability and customer experience.
  • Spearheaded the rollout of Workload Identity Federation across 7 applications, eliminating 100% of service account keys, significantly reducing credential exposure risks and ensuring full compliance with security standards.
  • Strengthened authentication security and reduced system failures by implementing internal service-to-service routing in place of API key dependencies.
  • Improved customer experience and supported sustained revenue growth by developing an automated framework to assess and optimize system performance under peak load conditions.
     
• Associate (Projects) - Digital Commerce
  • Led DevOps ownership for a high-volume B2C e-commerce platform, managing 12M+ transactions/month and 300M async calls, and improved system scalability by optimizing backend data synchronization for non-transactional workflows.
  • Led implementation of the 'Bill of Health' compliance framework, ensuring 100% production readiness and adherence to industry standards across applications and infrastructure by partnering with client stakeholders. This streamlined audits, mitigated compliance risks, and enhanced release governance and eCommerce site availability.
  • Established real-time functional monitoring using Splunk dashboards, enabling pro-active issue detection and reducing manual log analysis. This improved troubleshooting efficiency and strengthened overall platform resilience.
  • Enabled AppDynamics-based monitoring for microservices, optimizing response times and detecting performance bottlenecks. Reduced incident detection time from 30-60 minutes to 5-15 minutes (50-80% faster), improving platform stability.
  • Spearheaded automated alerting for availability and performance issues using Splunk and AppDynamics, reducing incident detection time by ~93%, from ~30 minutes to under 2 minutes - and minimizing service disruptions through pro-active monitoring.
  • Integrated testing into DevOps pipelines, eliminating manual intervention and enabling seamless validation of business-critical transactions. This accelerated issue detection, reduced deployment delays, and improved release velocity and time-to-market.
  • Partnered with client stakeholders to standardize CI/CD workflows across development, QA, staging, and production, reducing inconsistencies, streamlining deployments, and improving platform stability.
  • Collaborated with client stakeholders to define deployment workflows and enforce CI/CD best practices, introducing structured processes that improved code quality, delivery reliability, and team efficiency.
  • Led Infrastructure-as-Code implementation by developing an automated cloud deployment framework, streamlining application releases while ensuring consistent provisioning, reduced errors, and improved system scalability.
     

Tata Consultancy Services (Leading IT consulting and business solutions provider) | Hyderabad

• Systems Engineer - Application Development and Maintenance
  • Enabled better scalability planning and efficient setup of multi-node network simulations by developing scripts to assess node capability across 3G/4G/5G configurations.
  • Reduced developer effort per build by 75% (from 2 days to 0.5 days) by automating build workflows using Jenkins and Shell scripting, accelerating error-free simulation package delivery.
  • Reduced manual network rollout effort by 50% by automating the process using open-source tools, streamlining cloud-based deployments.
  • Enhanced operational reliability and reduced manual oversight by developing Jenkins jobs and Shell scripts to monitor 40+ servers and automate build pipeline components.
  • Automated Closed Network rollout process, cutting deployment time by 60% - from 5 days to 2 days, despite server access limitations, and eliminating the need for manual processes.
  • Enabled cloud migration opportunities by refactoring automation scripts and resolving critical configuration issues, allowing scalable simulation rollouts across cloud-based network environments.
  • Collaborated with cross-functional development and testing teams to ensure integration of simulations into test environments for accurate validation of network scenarios prior to release.
     
• Assistant Systems Engineer - Application Development and Maintenance
  • Designed telecom network simulations for a European operator to validate 3G/4G/5G and Core network readiness, ensuring reliable performance prior to live deployment.
  • Managed end-to-end delivery of simulations for a network management platform, ensuring timely and reliable deployment of pre-launch test environments.
  • Delivered 130+ telecom network simulations over two years, supporting pre-deployment validation of critical configurations for a network management tool.
  • Built and delivered large-scale simulations of 1.8k to 15k nodes for 3G/4G/5G and Core networks, enabling repeatable validation during every three-week sprint cycle.
  • Simulated real-world network conditions - including traffic loads, alarms, and handovers - to support pre-release validation of network manager functionality by test teams.
  • Improved integration and ensured consistent simulation deployments by enhancing CI/CD scripts across multiple delivery cycles.
  • Ensured stable simulation delivery and resolved server environment issues during release cycles by configuring and managing deployments in Unix based environments.

• CSAT Achievement - Recognized for maintaining an NPS of 9 for the project in Cognizant, reflecting high customer satisfaction and delivery quality.
• Promoted for exemplary performance - Promoted for outstanding performance in leading multiple teams and driving compliance and Bill of Health initiatives to ensure successful production rollout of microservices in Cognizant.
• Client Appreciation - Received leadership recognition for consistent delivery over the year, contributing to a strong NPS and overall client trust during my time at Cognizant.
• On the Spot Award - Awarded for automating critical workflows, which significantly reduced man-hours and improved efficiency.
• Applause Award - Awarded for resolving critical bugs in a workflow, which enabled the successful deployment of deliverables to the cloud.

• B.Tech (Electrical and Electronics Engineering), – GITAM University, Visakhapatnam

• Google Cloud Certified Cloud Digital Leader, Google Cloud
• GitHub Copilot, GitHub

• Co-Treasurer of Engineers Without Borders student chapter, with over 200 members, in its inaugural year during under-graduation.
• Organizer for an inter-college level fest by EWB student chapter on World Water Day.