Dr. Swati Singh
Healthcare professional with 8+ years of clinical and administrative experience in strategic planning, stakeholder management, operational optimization, and change management. Adept in analytical problem-solving, data-driven execution, and strategic communication, with demonstrated success in leveraging insights to advance public health marketing and customer engagement. Track record of scaling service reach, delivering measurable impact, and leading cross-functional teams in dynamic environments.
Work Experience:
8.7 Years
Industry:
Government & PSUs | Pharmaceutical & Healthcare
Function:
General Management | Healthcare Management | Project & Program Management
Department of Medical Health & Family Welfare, Government of Uttar Pradesh | Meerut
- Medical Officer (Dental Surgeon)
- Supervised 90+ health workers, including community health officers, nursing midwives, and social health activists, in the successful implementation of national oral health programs.
- Achieved 100% coverage in oral cancer screening among high-risk patients by implementing tailored IEC (Information-Education-Communication) strategies and conducting mobilization drives, surpassing the state-mandated 70% target.
- Directed comprehensive diagnosis and treatment planning for 4900+ dental patients, ensuring quality care across diverse clinical conditions.
- Led block-wide (behavior change communication) BCC initiatives using persuasive messaging and segmentation strategies, personally counseling 3,000+ pregnant and geriatric patients to improve health-seeking behavior and service uptake.
- Ensured timely KPI updates on the UP-Health Dashboard and enabled effective dashboard-based performance tracking, propelling the Community Health Centre (CHC) into the top 10 percentile through timely policy implementation.
- Implemented a targeted public health campaign during National Oral Health Month, achieving a 3.5x increase in patient turnout through strategic media engagement (including print media), content-led outreach, and behavioral insights.
- Spearheaded the execution of 6 mega camps to promote oral health awareness under the National Oral Health Program.
- Streamlined inventory management of equipment and supplies of the entire CHC, reducing wastage and improving resource utilization.
- Managed close coordination with multidisciplinary teams and external stakeholders to ensure ethical, timely, and compliant resolution of sensitive medico-legal cases.
Sai Dental Centre, Dental Study Circle (Premier multi-centre dental training institute) | New Delhi
- Orthodontic Consultant and Faculty
- Spearheaded end-to-end management of 200+ orthodontic cases, from comprehensive assessments to strategic execution of personalized treatment plans involving braces, clear aligners, and corrective appliances.
- Trained 30+ graduate dentists through hands-on clinical sessions and case presentations, promoting comprehensive, integrated patient care.
- Delivered 18% increase in clinic-generated revenue and elevated student conversion rates from 70% to 90%.
- Optimized clinical operations by actively managing the OPD with a flow of 50+ patients daily, while ensuring smooth workflow, reduced wait times, and improved patient experience.
- Successfully integrated innovative technologies like aligners and intraoral scanning in practice, improving treatment outcomes and reducing treatment time over traditional methods by 30%.
- Increased patient retention and referrals through personalized engagement and feedback systems.
Post-Graduate Resident | Panjab University | Chandigarh
- Managed 90+ complex orthodontic cases, applying structured diagnosis and treatment planning to drive measurable outcomes.
- Mentored undergraduates in orthodontics, strengthening leadership, communication, and knowledge-sharing skills.
- Presented original research at national conferences, demonstrating analytical rigor and stakeholder engagement.
- Advanced expertise through specialized workshops and CDE programs, fostering continuous learning and innovation.
- Published peer-reviewed original research, translating data into evidence-based insights and actionable solutions.
- Delivered seminars, case presentations, and journal clubs, strengthening persuasive communication and analytical skills.
Lady Hardinge Medical College | New Delhi
- Junior Resident
- Successfully diagnosed and treated diverse dental and orofacial diseases across outpatient and emergency settings.
- Led emergency response during high-pressure 24-hour shifts, performed urgent surgical interventions, and coordinated multidisciplinary care under critical conditions.
- Collaborated with surgical and anesthesia teams to enhance post-operative patient satisfaction and recovery follow-through.
- Awarded a 25% PGPX Entry Scholarship by IIM Ahmedabad for distinguished profile and career accomplishments.
- Received Certificate of Appreciation from the Chief Medical Officer (C.M.O.), Meerut, for exceeding targets in oral cancer screening and community outreach.
- Secured selection as Dental Surgeon (Merit Rank 295, Top 1%) through Uttar Pradesh Public Service Commission (UPPSC) in the 1st attempt.
- Published 4 scientific papers, including 2 original research articles in PUBMED-indexed journals, with 13,000+ reads and 44 citations.
- Achieved All India Rank 196 in the All-India Dental PG Entrance Examination (2016) out of 25,000+ dental surgeons.
- Selected as Junior Resident at Lady Hardinge Medical College, ranking in the top 0.8%.
- Cleared Pre-Medical Test (DUMET) with Rank 414 and secured admission in Maulana Azad Institute of Dental Sciences (India’s top-ranked government dental college).
- Awarded a 100% scholarship for BDS at Manipal College of Dental Sciences (India’s second-best dental college) based on ENAT Merit Rank 230.
- Topped in Biology at DPS Vasant Kunj in Class XII CBSE Boards; Awarded Scholar Badge in Class XI(PCMB) for academic excellence.
- Master of Dental Surgery (Orthodontics & Dentofacial Orthopedics), Dr. Harvansh Singh Judge Institute of Dental Sciences and Hospital, Panjab University, Chandigarh
- Bachelor of Dental Surgery, Maulana Azad Institute of Dental Sciences (M.A.I.D.S.), New Delhi
- Lean Six Sigma Green Belt (KPMG)
- Certified Invisalign Provider
- How to Network: Leading Yourself to Lead Others, University of Michigan (through Coursera)
- Elected from a class of 158 students as the PGPX Secretary to the Welfare and Equal Opportunities Committee.
- Founded and led Hem Vidya Trust (N.G.O.) as President, driving impactful initiatives in health, education, and welfare to uplift underprivileged communities.
- Volunteered at Sparsh Rajkiya Drishtibadhit Balak Inter College and Mansik Mandit Aashray Grah, Meerut, and organized 20+ health and dental awareness camps.
- Led the M.A.I.D.S. college fashion team as Chief Coordinator and Choreographer for two consecutive years; secured first place in the “Delhi Smiles” intercollege fashion show.
- Won second prize in the Dental intercollege quiz competition.