Amdocs | Pune

Technology Integration Engineer

• Orchestrated end-to-end integration and delivery of 80+ complex system environments for major UK and US telecom clients, ensuring zero customer downtime during critical migration phases.
• Acted as the primary cross-functional focal point across nine engineering and client teams, translating infrastructure data into business insights for leadership and maintaining 99.99% system uptime.
• Spearheaded automation of 30+ repetitive deployment tasks using Jenkins CI/CD pipelines, reducing manual operational effort by 60% and improving release reliability.
• Built a unified ELK-based monitoring dashboard replacing four fragmented legacy trackers, cutting Mean Time to Resolve from 2 hours to 30 minutes.
• Restored a critical legacy Perl script by reverse-engineering third-party version changes (v5.11 to v5.21), resolving a barrier deemed unfeasible and preventing a high-risk rollback for a UK client.

• Recognized as a Top 30% Learner globally at Amdocs in 2023 for consistent upskilling and performance, earning increased performance bonuses and autonomy in setting strategic goals.
• Independently earned CKA and CKAD certifications within a single month, mastering large-scale distributed systems and cloud-native application design.

• MBA (PGPX) - Indian Institute of Management, Ahmedabad | India
• Bachelor of Engineering (Electronics and Computer Engineering) - Thapar Institute of Engineering and Technology | Patiala

• Certified Kubernetes Administrator (CKA), Cloud Native Computing Foundation / Linux Foundation
• Certified Kubernetes Application Developer (CKAD), Cloud Native Computing Foundation

• Recognized as a Top 30% Learner globally at Amdocs in 2023 for consistent upskilling and performance, earning increased performance bonuses and autonomy in setting strategic goals.
• Independently earned CKA and CKAD certifications within a single month, mastering large-scale distributed systems and cloud-native application design.