Amdocs | Pune

Technology Integration Engineer - Graduate

• Secured 100+ production access keys by standardising credential storage across production and non-production environments.
• Designed and built a unified monitoring dashboard for easy, at-a-glance readability, replacing four fragmented legacy trackers and cutting issue-resolution time from 2 hours to 30 minutes.
• Debugged and fixed a legacy script others had written off as unfixable, preventing a high-risk rollback for a UK client, the fix and documentation were later adopted by other teams facing the same issue.
• Kept containerised microservices available across environments by managing OpenShift node health and pod scaling, and administering Azure-based access controls for production systems.
• Cut manual effort by 60% and environment rollout time from 8 hours to 2 by automating 30+ repetitive deployment tasks and building reusable scripts and documentation that removed key-person dependency.

Technology Integration Engineer - Experienced

• Carried the EE (BT) platform upgrade from server specification and vendor procurement through testing, data migration, and go-live switchover, coordinating the infra team through daily stand-ups and a shared progress tracker.
• Delivered 80+ platform environments with zero disruption to live customer operations by standardising configuration against the legacy build, documenting the full process, and validating with development and BAU teams before handover.
• Unblocked a client-mandated reporting platform upgrade stalled by a database version incompatibility, running the feasibility assessment, engaging the vendor directly, and delivering a workaround that met the requirement without a database migration.
• Consistently met contractual SLAs while managing competing priorities, triaging production issues against routine BAU work on business impact and owning delivery from development handoff through to production release.
• Delivered and supported Amdocs' enterprise product suite (Ensemble, Enabler, CRM, Order Management, Turbo Charging) across BSS and OSS stacks for AT&T, Metro by T-Mobile, Three Ireland, and EE (BT), learning each client's product stack end-to-end and shortening ramp-up on each new account.
• Served as the Infra focal point across 9 engineering, testing, and client teams, coordinating delivery status, risks, and reporting, while mentoring new joiners to full operational independence.

• Recognized as a Top 30% Learner globally at Amdocs (2023) for consistent upskilling and performance.

• BE (Electronics and Computer Engineering) – Thapar Institute of Engineering and Technology | Patiala

• Certified Kubernetes Administrator (CKA), Cloud Native Computing Foundation / Linux Foundation.
• Certified Kubernetes Application Developer (CKAD), Cloud Native Computing Foundation.
• Google AI Educator Series for India.

• Represented Amdocs in inter-company football and cricket, earning Player of the Match and winning company-wide championships (2023, 2024).
• Led a 60-member team to Onboard 700+ students and run 30+ events during Thapar’s FROSH orientation
• Won a State Gold Medal in Karate and earned a Black Belt through years of disciplined training.