Jeavio LLC (E2E consulting and Product development firm for US startups) | Vadodara

Product Owner

• Supported an acquisition-driven pivot after the client acquired a startup in the same space, requiring 3 months of work to be re-scoped and the frontend to be integrated with the acquired product’s backend prompt system.
• Defined MVP scope for the carbon-footprint calculator and coordinated product, design, and engineering efforts to deliver the platform within 6 months.
• Helped scale the platform to process carbon-footprint data for 100+ dairy farms, enabling clients to access actionable environmental impact insights.
• Helped improve match precision from around 92.5% to 95.0%, a 2.76% lift, improving platform value for existing customers.
• Collaborated with the data engineering team to design validation and enrichment pipelines, reducing compliance verification time for customers by 15%.

OpenXcell TechnoLabs Pvt. Ltd. (AI Software Development Company)| Ahmedabad

Business Analyst

• Led 17+ mission-critical integrations between the proprietary warehouse management system and e-commerce or shipping platforms including BigCommerce, Shopify, and Shiprocket.
• Helped deliver the BigCommerce integration for a platform serving 7,000 clients, USD 25B in sales, and 100M+ annual orders processed.
• Supported successful BigCommerce integration delivery, contributing to around 120 additional clients and approximately USD 1.5M annual revenue increase for the client.
• Reduced customer response time by 18 hours by improving ticket triage, requirement translation, and prioritisation between support and engineering teams.
• Conducted Agile coaching for a 13-member integration team and acted as Scrum Master for Cin7’s marketplace integrations team.
• Contributed to a 28% reduction in support tickets within 3 months by identifying product inefficiencies and converting recurring issues into structured product improvements.

Empezar Logistics Pvt. Ltd. (E2E Logistics and Transportation Solutions for Ports and SEZ operations) | Kutch

Business Analyst

• Supported negotiations and deal closure by helping define finalised scope, deliverables, and timelines for client software projects.
• Managed 7 diverse projects across legacy platforms and new applications while helping implement structured Agile processes in a process-light organisation.
• Trained 25 development team members on Jira and Agile/Scrum ways of working, improving adoption of newly established development processes.
• Preserved client trust despite the miscommunication and contributed to the client renewing a limited-period contract for another 12 months.
• Conducted gap analysis within a 48-hour window, redesigned the logic for a major software section, and worked with development teams overnight to deliver the revised feature before end-user exposure.

• Received a Letter of Appreciation from Mr. Mike Borman, a client from Ever.AG, giving exceptional feedback on my work during all phases of the work, ranging from MVP and important feature releases to presentations to the client's CXOs.

• B.Tech (Instrumentation & Control) Nirma University, Ahmedabad

• Building Intelligent Agents (via NPTEL)
• Robotics with Visual Intelligence (via NPTEL)
• Git and Command Line Training (via OpenXcell Technologies)

• Cell Head of the ‘Social Interaction’ cell in Pawsible, a student-led club at IIMA.