SHIKHAR SHUKLA
Senior operations and supply-chain leader with 21+ years directing large-scale logistics, procurement and general management in high-complexity, mission-critical environments. Track record of managing ₹2,000+ crore supply chains, leading 1,000+ employees and executing multi-stakeholder operations across geographically challenging contexts.
Work Experience:
21.8 Years
Industry:
Defence & Law Enforcement | Logistics | Technology
Function:
General Management | Operations & Supply Chain | Project & Program Management
Indian Army | India
Director – Logistics & Operations
- Designed and steered a ₹1,000+ crore, 5-year infrastructure development plan, converting long-range readiness priorities into a funded, phased roadmap; enhancing supply-chain sustainment.
- Directed a centralised procurement and distribution function with ₹80+ crore annual spend, serving a 30,000+ strong distributed workforce across remote operational sites.
- Standardised sourcing through a centralised e-procurement platform, enhancing ≥30% critical-item availability while cutting cost 20% through demand consolidation and vendor base expansion.
- Led procurement negotiations across 20+ high-value vendor committees; consistently achieved 10–20% cost reductions through competitive benchmarking and structured negotiation.
- Led annual operational audits for 10+ business units, producing actionable findings that improved compliance with operational and safety standards by 20%.
- Directed HR and talent-management policy for a 30,000+ strong, geographically dispersed organisation, improving workforce efficiency by 10–15%.
Senior Manager, Logistics & Operations
- Executed full-spectrum logistics — supplies, equipment, shelter, medical and transportation — for a 50,000+ strong workforce across extreme, remote terrain, sustaining uninterrupted supply with near-zero stockouts.
- Spearheaded ₹50 crore of emergency cold-weather equipment procurement during a national security crisis, sourcing and delivering within compressed timelines with zero supply disruption to remote frontline operations.
- Organised crisis medical logistics for 5,000+ people during a major public health emergency, including road and air evacuations from remote locations and stand-up of quarantine facilities and temporary medical units, with no supply or capacity failures.
- Optimised policy, inventory and last-mile supply of 5,500+ SKUs (₹900+ crore annually) across a large retail fulfilment network.
- Executed full vendor lifecycle — qualification, selection, performance evaluation, contract execution and quality oversight — of 400+ vendors across 30+ operating units.
- Coordinated legal case representation before the High Court, liaising between senior leadership and legal counsel to ensure timely filing, documentation and case follow-up, leading to closure of 12 civil litigation cases.
Officer Commanding, Logistics & Supply Chain Unit
- Established a 500-employee logistics division from inception; designed foundational SOPs and storage infrastructure.
- Managed end-to-end supply chain operations of 35,000+ stock items, sustaining business operations across 100+ sites.
- Led the organisation's first SAP ERP rollout for inventory management, reducing headcount by 25% and lifting operational efficiency by 50%; a model subsequently replicated across peer units.
- Orchestrated large-scale logistics simulations that stress-tested supply-chain resilience for a 50,000+ strong workforce and 1,000+ equipment assets, validating demand plans, capacity and contingency readiness, and surfacing capacity gaps.
- Managed ₹25-crore annual contracts for specialised equipment, handling imports, duties, inspections and customs clearance, enabling deployment across remote operational sites.
- Spearheaded and completed accelerated field trials and evaluation of 17 specialised equipment items within 6 months, translating findings into technical requirements and enabling induction into service, enhancing operational readiness.
- Directed multi-site general management of three institutional schools serving 5,000+ children, including a full National Education Policy curriculum overhaul.
- Administered HR, payroll and administrative functions for a workforce of 800+.
Faculty, Logistics Operations
- Redesigned a logistics training programme for 1,000+ trainees/year, covering end-to-end supply chain, UN-mandated safety protocols, storage automation and transport compliance; reduced programme duration by 2 weeks.
- Directed a national government e-procurement ecosystem, building the digital procurement framework from the ground up; migrated 100% of spend online and cut procurement cycle time from 90 to 30 days.
- Led 20 technical defect investigations of critical equipment, conducting root-cause analysis of failures and malfunctions; enhanced safety, reliability and serviceability by 90% through corrective-action plans.
Senior Manager, Logistics & Ammunition
- Directed logistics for 15,500+ MT of high-value, safety-critical inventory valued at ₹1,500+ crore; achieved zero reportable safety incidents against international safety standards — a benchmark adopted across peer organisations.
- Conceptualised and delivered a ₹50-crore specialised storage facility cluster and a three-tier security infrastructure programme deployed across 200 acres of critical storage facilities.
Manager, Administration & Operations
- Led a 150–300-person operational team in a remote region; coordinated multi-agency scheduling, HR, training and sustained operational readiness across a complex environment.
- Administered a government-mandated community welfare and rehabilitation program — managed inter-agency logistics, stakeholder coordination across civil administration and public agencies, and delivery of reintegration services.
- Ranked 2nd in Military Logistics course with an A Grade among the top of a competitive cohort of logistics officers.
- Qualified as an Ammunition Specialist with an A Grade at Indian Army’s technically demanding certifications.
- Selected in the top 10% of peer cohort for the Defence Services Staff Course — a highly competitive program for senior leadership and strategic appointments.
- MBA – Supply Chain Management – MCMM, Rani Durgavati University Jabalpur 2023
- MSc – Defence & Strategic Studies – DSSC, University of Madras 2018
- PG Diploma – Financial Management – UP Rajarshi Tandon Open University 2022
- Bachelor of Science – NDA, Jawaharlal Nehru University 2003
- · Lean Six Sigma Green Belt
- Gen AI for Beginners
- · AI Essentials for Business
- · Excel Skills for Business
- · Business Writing.
- Published article in MCMM Journal: “Impact of National Logistics Policy on Military Logistics.”
- Member, United Services Institute (USI), India; a professional publication and career development center of MoD.
- Secretary, Officers’ Institute (managed events for 1,000+ members).
- Competitive sportsperson — won medals and organised tournaments in athletics and sports at Indian Army.