noon (Middle East’s largest e-commerce & quick commerce platform) | Gurgaon, India

• Program Manager - Baby Products
  • Category Management & Special Projects: P&L ownership of strollers business ~15% of the category
  • Grew strollers sub-category 1.5X to ~2.5M AED monthly GMV product page revamp, AOV increase & cart abandonment campaigns
  • Enhanced customer satisfaction from 3.8 to 4.2/5 stars by solving for product quality, packaging, & counterfeit products
  • Strategic advisor to LTM, conducted competition benchmarking, designed SEM roadmap, and highlighted CVR improvement areas
  • Improved category conversion rate from 3% to 4% by offering discount coupons, content enhancement, and art abandonment campaigns
  • Private label launch: Conducted in depth market research to determine key product types for launch our own private label; evaluated business growth, profitability, safety & medical certifications required
  • Quick Commerce (15/ 45 min. delivery offerings - Noon Minutes & Supermall): Co-leading overall strategy & ops
  • Launched and scaled Saudi Arabia business to >SAR 1M/ month; Grew UAE business 1.5X to AED 250K/ month
  • Managed strategic partnerships with key10 brands and sellers, ensuring favorable contract terms, negotiating budgets for subsidy/ marketing support
  • Developed and executed a plan for dark store expansion, identifying key sub-regions for strategic product placement
  • Demand Planning & Supply Chain: Headed a team of ~6 FTEs comprised of Jr. Managers, buyers, & data analysts
  • Reduced Out of Stock rate from 28% to 15% (Best in category history) by building automated analytics-based inventory replenishment tool and improving vendor relationships, unlocking ~5M AED additional GMV earlier lost to product unavailability
  • Reduced share of slob inventory by optimizing purchase process and revamping pricing strategy, saving >800K AED yr
  • Led Yellow Friday (flagship sale) inventory strategy with 85%+ forecast accuracy, enabling AED >15M GMV while maintaining optimal stock levels
  • Capacity planning for both regions (SA, AE)

Headout (>$500M platform for booking travel experiences across the globe) | Bangalore, India

• Business Growth Manager
  • Led a cross-functional team of 5 people across 4 countries, comprising of BizDev, Operations, & marketing
  • Scaled North Asia (JPN, KOR, HKG) business to ~$10M ARR (Up 200% YoY) and improved region’s ROI on ad spends from 120% to 145%
  • Boosted conversion rate from 3% to 4.5% by redesigning customer journey, A/B testing, and matching peers on supply & pricing
  • Secured strategic advantage by negotiating >$200K marketing budget and launching premium region first exclusive products
  • Improved margin rate from <10% to 18%, by improving product mix, negotiating with supply partners, and booking fee experiments
  • Increased retention rate 3X to 15% by introducing cashbacks, post-purchase flow initiatives, and expanding combo offerings
  • Improved booking fulfilment from 85% to >97% by implementing predictive modelling, multi-vendor setup, and pre-purchasing
  • Prepared half-year APAC strategy in coordination with founder’s office, outlining revenue targets, KPI’s, & profitability roadmap
  • Spearheaded implementation of 3DS systems and fraud prevention protocols, saving >$2M in chargebacks at an org level
  • Skills: Looker Studio, Mixpanel, Data Analytics, GTM, Strategy & Ops, and P&L management.
     

Bain & Co (Top 3 global consulting firm) | Gurgaon, India

• Senior Associate, Private Equity Group (BCN)
  • Led a 4-6 member team to deliver consulting projects across the value chain of Private Equity Deals for Bain’s largest clients
  • Promoted from Sr. Analyst to Associate (Post-MBA role) by virtue of good performance reviews (top 10% of analysts)
  • Client work: Conducted 50+ research and analytics led DD’s/ post-acquisition strategy cases for PE/ VC clients, including workforce optimization, competitor benchmarking, digital analytics, and market entry 
    - Evaluated innovation & digitalization initiatives for Malaysian Medical Tourism Co as part of its COVID19-strategy 
    - Go-to-market strategy to achieve ~40% revenue increase in ~3 years for Japanese Payments Co 
    - Identified cost savings potential of ~$30M through employee rationalization and optimization for a European Bank Co
  • Set up BCN PEG’s first retainer team with the Tokyo office to provide real time consulting support; >$1M internal revenue
  • Developed a PoV & Market model on the ~$10B Trust & Corporate services, and Fund Administration Market to reflect the most up-to-date picture for the industry, highlighting implications of COVID-19
  • Internal projects & IP Development
  • Co-developed Bain's annual publication "Asia-Pacific Private Equity Report, 2022 & 2021" in coordination with leading fund managers & senior partners; the report covers macro-economic outlook, trends & opportunities in the PE landscape
  • Commercial Due Diligence on a Consulting Co (Later acquired by Bain); identified cost synergies, created roadmap for scaling revenue footprint 3X, and planned workforce allocation for smooth merger integration
  • Lead APAC-wide sector scans across Tech and B2B business services sectors, identifying ~6K target companies across ~20 sectors and sub-sectors
  • Created an automated Excel and Python based survey analytics tool, reducing average analysis time by ~50% and increasing product revenue by ~30%
  • Actively involved in managing professional development of team members (analysts, associates), and training of new hires
  • Skills: Adept in Excel Modeling, Alteryx, Tableau, and Digital Analytics tools (e.g. SimilarWeb, SEMrush, Sensor Tower)
     
• Knowledge Associate, Technology & Analytics Practice Area Practice
  • Sole POC for Bain teams in Asia-Pacific for digital transformation products and led a team of 2-4 Jr. Associates
  • Promoted from Jr. Knowledge Associate to Knowledge Associate, owing to good performance reviews and ratings
  • Designed an automated revenue analysis & visualization tool by building a standardized Alteryx workflow and Tableau dashboard, thereby saving the team ~500 hours annually
  • Prepared 3-year strategy for Practice Area and conducted workshops to onboard consultants/ new practice teammates
  • Worked across industries (e.g. TMT/FMCG/Industrials) in insight creation; curated ~150 such content pieces to develop practice’s online presence and worked with client teams to provide knowledge materials as per business need

• Achieved historically best Out-of-Stock percentage for baby products category at noon
• Promoted for exemplary performance from Instock Manager to Program Manager at Noon in ~6 months
• 3 promotions across 4.5 yrs at Bain and consistently rated as “Frequenty Exceeding expectations” across performance reviews (<15% of employees)
• Bain lighthouse award (April 2022)

• B.Com (Hons.), S.G.T.B Khalsa College, University of Delhi, Delhi

• The Ultimate MySQL Bootcamp: Go from SQL Beginner to Expert, Udemy
• Lean Six Sigma - Green Belt Certification, KPMG
• Certified Capital Market Professional, National Stock Exchange
• Excel for Business: Advanced, Macquarie University
• Pre-MBA Statistics, IIMA

• Cell Head, Consult Club: Leading all PGPX efforts as part of IIMA’s Consult Club across Career services, outreach & publications
• Swimming coach >10 yrs, certified diver, and former competitive swimmer
• Co-founder, Ananta: An initiative for improving menstrual hygiene among underprivileged women; distributed re-usable sanitary pads and conducted workshops for >50 women across Delhi and rural UP through locally raised funds
• Member, BGLAD - Bain’s LGBTQIA+ Inclusion initiative: conducted multiple sensitivity workshops and training