noon (Middle East’s largest e-commerce & quick commerce platform) | Gurgaon, India

• Program Manager - Baby Products
  • P&L and Category management:
    • Led a team of account managers, buyers and data analysts, and oversaw P&L, demand/ revenue planning, special projects, and quick commerce, reporting to Head of Business
    • Scaled strollers sub-category 1.5X to AED 30M GMV/ year by redesigning assortment, timely targeted promotions, cart abandonment campaigns, conversion rate uplift, supply improvement, and active management of 10 key brands
    • Enhanced customer ratings by 11% to 4.2 of 5 stars by instituting tighter counterfeit-prevention measures and packaging standards
    • Launched & scaled Saudi quick commerce business to 12M AED/yr and grew UAE business 1.5X to 3M AED/ month; defined SKU mix, fulfilment mode, and dark-store planning 
    • Strategic advisor to leadership team; conducted competition benchmarking, designed SEM roadmap, and highlighted CVR improvement areas
    • Led private label launch for breast pumps brand - identified high potential SKUs through market research, assessed profitability, collated medical certification requirements, and prepared category expansion roadmap
  • Supply chain & demand planning:
    • Spearheaded purchasing, demand forecasting, inventory replenishment, and capacity planning for UAE and Saudi Arabia
    • Reduced stock-out rate from 28% to 15% (historical best) by designing an analytics-based replenishment tool, integrating lead times & sales trends, and redefining purchase cycle, thereby saving 800K+ AED in obsolete stock
    • Led inventory strategy for Yellow Friday (flagship sale) with 85%+ forecast accuracy & on-ground operations, ensuring timely inbounding of stock and enabling 15M AED GMV

Headout (>$500M platform for booking travel experiences across the globe) | Bangalore, India

• Business Growth Manager
  • Growth & commercial: 
    • Market head for Japan, Korea, & Hong Kong; led a cross-functional team of 6 across business development, marketing, and operations
    • Grew regional P&L to $10M (Up 200% YoY) by launching new products, redesigning campaign strategy, investing in high impact marketing channels, cashback programs, scaling bundled offerings, and boosting retention rate
    • Improved margin from 10% to 18% by negotiating supply terms, improving product mix and piloting booking fee model
    • Boosted conversion rate from 3% to 4.5% by revamping customer journey via A/B testing and ensuring competitive supply & pricing
    • Secured strategic advantage by negotiating >$200K marketing budget and launching premium region-first exclusive products
    • Tripled retention rate to 15% by launching cashback program, post-purchase flow initiatives, and bundled offerings
  • Strategy & Ops:
    • Improved booking reliability from 85% to 97% through predictive demand modelling, diversifying supply, & pre-purchasing
    • Shaped APAC half-yearly strategy in collaboration with CXOs defining revenue targets, KPIs, and profit milestones
    • Saved $2M+ in disputed transaction charges by rolling out 3DS authentication system and fraud-prevention protocols
       

Bain & Co (Top 3 global consulting firm) | Gurgaon, India

• Senior Associate, Private Equity Group (BCN)
  • Client engagement:
    • Led case teams across market entry, post-acquisition strategy, deal go/ no-go decisions, competitor benchmarking, sector scans, customer sentiment analysis and more. Defined workstreams, structured problem statements, and owned client communication
    • Completed 50+ projects across leading global companies and Private Equity/ Venture Capital Funds. Select case examples
      • Unlocked ~15% topline growth for a Malaysian Healthcare Co by shaping digitization initiatives and COVID-19 response
      • Go-to-market strategy for Japanese FinTech Co, projecting 40% revenue uplift, via improvements in pricing, bundling, & distribution
      • Enabled ~$300M investment for a SEA-based Fund by conducting sector and competitor analysis in hospitality sector, shortlisting integrated resort opportunities across the region
      • RFP response for EU Bank Co, identifying $30M savings in tech costs using spend benchmarking & workforce optimisation analysis
      • Saved 12% in marketing spend for a HealthTech Co, by building a dashboard to link traffic quality with customer acquisition costs
    • Developed a PoV & Market model on the ~$10B Trust and Fund Administration services market, uncovering strategic investments. Model and PoV leverage across multiple cases, proposals, and RFPs across the firm 
    • Conducted APAC-wide sector scans across Tech and B2B business services, identifying ~6K target companies across 20 sub-sectors, and forming investment thesis for a $1B investment
    • Set up BCN PEG's first retainer team with the Tokyo office to provide real time consulting support; >$1M internal revenue/ year
  • Firm building and IP development: 
    • Co-developed flagship publication "Asia-Pacific Private Equity Report, 2022 & 2021" with senior partners & fund managers
    • Conducted commercial due diligence on Supply Chain Consulting Co (later acquired by Bain), evaluating market positioning and operational strengths; identified cost synergies, projected 3X revenue growth, and designed post-merger workforce allocation
    • Increased survey analytics offering revenue by 30% and reduced TAT by 50% by building an Excel/ Python based tool
    • Saved >500 man-hours by automating revenue analytics process using Alteryx Workflow and Tableau dashboard
    • Actively involved in hiring, training, and management of professional development of new analysts and associates

• 3 promotions in 4 years at Bain (post-MBA roles) and consistently rated among top 10% employees
•  Bain Lighthouse Award (2022): Awarded to individuals for exceptional contribution to firm, clients, and team
• Early promotion from Instock Manager to Program Manager at Noon in ~6 months, in recognition good performance

• B.Com (Hons.), S.G.T.B Khalsa College, University of Delhi, Delhi

• The Ultimate MySQL Bootcamp: Go from SQL Beginner to Expert, Udemy
• Lean Six Sigma - Green Belt Certification, KPMG
• Certified Capital Market Professional, National Stock Exchange
• Certified Capital Market Professional (National Stock Exchange)

• Head, IIMA Consult Club: Selected from the cohort (155+) to head activities across career services, outreach & publications
• Swimming coach >10 yrs, certified diver, and former competitive swimmer
• Member, BGLAD - Bain’s LGBTQIA+ Inclusion initiative: conducted organization wide sensitivity workshops and training
• Volunteer, Bain Community Day: Organized an event for 200+ employees to teach and mentor >500 underprivileged kids