Innovation Manager | Jagriti Sewa Sansthan | Deoria, UP
- Constructed 12 Digital Business Models for Women under the Bill & Melinda Gates Foundation grant, onboarding 5 women entrepreneurs on – AR/VR, Soil testing, Photographers, Customer Service Point(Bank of Baroda) & Digital Library
- Spearheaded digital workplace program for 70 employees, migrating them to ERP tools and increasing productivity by ~3.7%
- Interviewed 100+ stakeholders to understand obstacles in Digitization, highlighting 3 key challenges to funder
- Designed Digital Centre of Excellence eking out 150+ digital providers by onboarding 15+ Local Digital Providers
- Developed the tagline “Simplify Work. Amplify Success.” illustrating our focus to funders and beneficiaries.
Innovation Evangelist |TCS Research | IIT Delhi
- Secured 10+ paid research pilots in Data Decision Sciences & AI and 15+ mutual benefit pilots.
- Designed a framework to assess Research IP -3,500 patents & 10,000+ publications- to help CTO manage Rs ~1400cr R&D spend across 10+ research areas and programs.
- Conceptualized 10+ research solution pitches for TCS leadership, cross-selling to 20+ clients, generating $5.2+ million
- Collaborated with Tata Sons Office to highlight Rs ~650 crore investments aligned with UN SDG goals from TCS Research
- Secured a pilot project worth USD 250k from an Aircraft Manufacturing Client on Automatic Regulatory Compliance.
- Transformed an airline’s customer experience via AI-driven call center audits, achieving ~40% cost savings & ~90% coverage
- Implemented store inventory management solution to learn inventory replenishment policy that led to best in class availability 98% & increased transport efficiency by 15%
- Won a project for Accelerated fulfillment of e-commerce orders, reducing cost by ~3% and reducing cart abandonments.
- Enhanced Persuasive Chat Solution via Gen AI & behavior Science, raising session time by ~42%
- Organized TCS Innovista for 1,500+ associates – an event to elicit innovative ideas in TCS Research.
- Articulated the solution on Fraud Detection and Money Laundering, winning a strategic pilot with a Regulatory Body
- Created 30+ thematic and customer-specific clay maps to showcase how TCS R&D can drive innovation per Prof Clayton
- Contributed to a White-Paper titled Real-time Satellite Sensing Data on tcs.com with Robotics & Space Researchers
- Helped simulate inventory turnover rates for an FMCG firm via AI digital twins, running 1k simulations in 100 days
- Presented an AI Speech Quality solution to Hospitality Client during their Innovation Day, winning USD 90k pilot.
- Responded to Gartner questionnaire response, earning recognition for our AI-driven supply chain innovations
- Showcased AI driven multi-node supply chain solution to a hypermarket chain, won pilot project worth $350k
Business Analyst | TCS | Mumbai
- Presented a comprehensive PoV on Digital Transformation to the Senior Leadership of a Container Shipping firm, as part of 100mn+ Digital Transformation Contract
- Developed 10+ user stories based on customer requirements, enabling our solution team to design an intuitive user interface that reduced cost of service by ~1.6% (~225K USD)
- Orchestrated a business continuity plan for a 22-member team during Mumbai floods, ensuring uninterrupted operations.
- Engineered a TIBCO BW interface for unscheduled ad-sale changes, saving 450K USD and ensuring precise ad billing for last-minute adjustments.
- Maintained 100% ad-sales solution availability during the Rio Olympics 2016 and Superbowl for a US-based ad network,
- Delivered 10+ ad-sales TIBCO BW interfaces, achieving 99.8% accuracy in ad billing availability.