Senior Associate, Knowledge Manager | Novus Professional Services Pvt Ltd. | Gurgaon
- Spearheaded corporate strategy and growth initiatives for Fortune 500 clients across diverse sectors such insurance, real estate and tech, driving cost savings of USD 20 million through risk management, complex negotiations, and developing proactive mitigation plans.
- Engaged multiple stakeholders in impactful negotiations to procure revenue growth of USD 4 million for clients, by understanding customer needs, predicting risks, conducting comprehensive due diligence and structuring profitable MSAs and SLAs, thereby driving high client satisfaction.
- Developed and mentored a diverse team of 20+ through multi-layered talent acquisition processes and formulated talent development plans to inculcate a learning culture & cohesiveness and enhance strategic thinking & problem-solving, boosting operational efficiency and team performance.
- Led knowledge transfer sessions to build strong customer relationships through cogent communication, providing insights on client specific regulatory compliance and relevant data privacy laws, enhancing their value proposition and sustainable competitive advantage.
Associate| Giri & Associates | Delhi
- Drove meticulous analysis of complex documentation and critical case details, synthesizing comprehensive sets of facts and data as evidentiary support for high-stakes legal proceedings.
- Led strategic client consultations and stakeholder management to build strong client relationships, delivering impactful outcomes. Applied insights to drive communication strategies that align with customer needs.
- Drove modernization efforts for the organization by leveraging technology and automation for improved customer delivery efficiency, saving ~5000 man-hours annually.
- Developed and implemented a training program for junior associates, focusing on the intricacies of legal drafting and advanced courtroom presentation techniques, reducing case backlog and postponements.
Corporate Associate | D.R. & Associates | Delhi
- Led end-to-end management of corporate strategy and drove scalability and value share by understanding customer business needs, conducting thorough due diligence and recommending strategies for upselling and cross-selling to India’s largest Film & Media Exhibition company (136+ bn Market Cap), focusing on cross-functional collaboration and strategic alliances with PAN India partners.
- Spearheaded complex project management initiatives including nuanced negotiations and cross-functional collaboration to build strategic alliances with PAN India partners, and transition large client relationships seamlessly, thereby driving profitability, business expansion and market growth.
- Played a key role in shaping growth strategy by systematically evaluating business opportunities, impactfully negotiating with diverse stakeholders, and executing high-stakes projects, to enhance market position and contribute to over USD 8 million in revenue growth.
- Appreciated by the senior leadership and board members for formulation of innovative strategies aimed at balancing diverse stakeholder interests in a multimillion-dollar F&B dispute, by building and managing multi-disciplinary functions, thereby safeguarding USD 60 million in annual revenues and enhancing market positioning.
- Led Digital Transformation initiative through case management software, enhancing digitization, promoting virtual collaboration and CRM implementation for clients, saving ~10,000 man-hours annually.
- Employed creative risk management techniques to protect customer interests and prevent loss of 3+ million USD, despite resource and time limitations.